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October 2023 by D'andre Allen
Very good customer service They helped me find the proper hair growth oils for my hair.
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August 2023 by LaToya Bilbo
My new favorite beauty supply store!! They have an amazing selection that’s reasonably priced, and the customer service is phenomenal!! They literally have EVERYTHING and even have away freebies at checkout!! Definitely staying loyal to this amazing store!!
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May 2023 by Dsims Designzs
This beauty supply store is close to me, so it’s convenient for me to run in when I go to Walmart. I’ve never had an unpleasant experience. I always get great service.
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March 2023 by Livi M.
Pleaseeeeeeeee they posted fake good reviews on themselves, those two black ladies don’t goes by they reviews.PLEASEEEEEEEEE DON’T BUY THE Ring Light 18 inch: Large Ring Light LED Selfie ..It’s not worth it. I purchased a large ring light there at this store for $86.00 and soon I open the main door to leave, everything’s fell out the box, meaning that they was already opened the box, and I return the box and get a new one, because they had open the box already, And the lady gave me a new one, and later that night, when I was ready to install my new Ring light Led, a lot of stuff was missing on the box, I didn’t even have the power cord, and the next day I went back day again, I told the lady the box, even have the power cord, and she went back and Get me a new one, even the new one wasn’t working too.Well, let me tell you something; the box has missing a lot of stuff, not even a little book for destruction, not bag, nothing, after I spent my $86.00 I wish I get it from Amazon. And I went back to the store to return it or exchange to a new one, the lady who was checking me out the day I purchased it saying that went can do anything cause you don’t have no receipt, and she saying, yes I remember you, you spent cash, we won’t be able a help you, you would need to see my manager, but the thing is, when I returned the first box they was already opened inside the store, my receipt was accidentally get inside the box, she was arguing with me and very rude. But my point is, I shouldn’t be going to this bullishit after spending my money. The thing is, the reason I didn’t buy it from amazon is because, I really need it, I didn’t want to wait to long for amazon, I wasn’t expecting that drama, I’m going to right now, the thing is, I spend my money on some thing I want, and I suspect it for that thing to work exactly how I want it, that’s why I bought it, and I’m not going to collecting trash from people that I spent so much money on . How come I’m getting so much problems after I spent my money, if y’all was doing your job, not going to those boxes taking stuff inside those boxes, if y’all was doing your job, I shouldn’t be going to that headache now, have to spend another money to buy a bring new one’s. The black lady is very rude, And I’m not going to let them get away with my money, I’m taking them to court and they will pay my times they wasting, my money plus the court fees. I would not let them get away with it, they need to respect the principle.
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March 2023 by Kemar Ward
Customer Service at this store was excellent. The staff were great and very knowledgeable about the products. Big shout out to Shanika she helped my wife in getting a wig and clothing. We will definitely be back
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March 2023 by Britania Pine
Excellent customer service. Shaneeka was very friendly, patient and helpful in helping me find what I was looking for. I couldn’t make my mind up and she and Nikki was extremely patient and made awesome suggestions! Will definitely be visiting again.
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March 2023 by Shantay Bent
When it comes to top notch customer service you have to ask for Shaneka at the Essence Beauty. I won’t lie, choosing my hair products can be a challenge, but she makes the process less tedious. She will direct me to the area or physically walk me to where the products are. She goes above and beyond for her customers.
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March 2023 by dwayne hackett
They have good selection of Trimmer, Clippers and Shavers and lots of men's products. Shout out to the ladies at the store that helped me Nikki and Shanika
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March 2023 by Tavia Chen
I love the variety of products and items at this store. This is the first beauty supply store I went to after moving to Lawrenceville, and I’ve never needed to go elsewhere since. The staff is nice and helpful. Shaneeka is my go to girl. Very professional and gives good recommendation of the products.
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February 2023 by Chakeisa C.
went to this store to grab some products upon entering the store i was blown away by the variety of products i had to choose from. Thanks to shaneeka the customer service was excellent and the experience shopping there. i would recommend to anyone to stop by and check them out.
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February 2023 by petrena murray
Essence Beauty is my Go To place. They literally have everything. There are 2 ladies there I think their names are Shanika and Nikki. They are amazing. They are very helpful and they are so knowledgeable on the products. The store is amazing guys!!!
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February 2023 by Ash Allen
Shout out to the girls at essence beauty!! I had to do my hair for a wedding and thanks to them I looked better than Beyoncé! The girls were so nice friendly and professional, thank you Nikki and special thanks to shaneka, I don’t know how she was on the cash register and still managed to be so helpful. She told me what hair to purchase and it all payed off. I will definitely shop again for sure and I will send my friends to the store also! Can’t thank you all enough ❤️
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February 2023 by Stephanie Rodriguez
I bought a wig today and it was the best customer service I’ve ever had at any beauty supply. I will definitely be a returning customer .
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December 2022 by Shun Mills
I’m giving it a 2 star because of Shaneka. She was courteous and friendly. But this business has lost a potential customer. The guy heard Shaneka assisting a customer who happened to be on the row right in front of the cash register. There was a line waiting to pay. Instead of him getting off the phone to assist. He stayed there for over 5 minutes continuing to talk on his phone. Shaneka walked up as we was about to place our items on the counter and leave. I will not be going back there.
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December 2022 by Jakicha Bailey
They need to give more samples especially to use Master Cosmetologists and Educators.
