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“Phenomenal customer service. I live in Flowery Branch but purposely come to this location because of their staff. David helped me most recently. Super patient with my million questions. Won't go anywhere else.”
“Shanel was Awesome! I dreaded going to get a new phone, but she made it easy for me. She was patient and thorough. I got an iPhone and an Apple Watch for a great price. Thank you !”
“Daniel and Sergio are the Best ??. My phone pad and contacts weren't there in my phone. I went there this afternoon and they both were very helpful and professional ???? they know what they are doing. I purchased my phone from this location as well. They are Awesome!!!?? the whole team is Awesome there. Thank you so much for fixing the problem??? and Exceptional customer Service!”
“I went in today left out with Appliances and furniture today as well. Robert and his assistant was of great help!! Great customer service. When it came to signing the paperwork the numbers didn’t change of what he told me when O was just browsing. I ended up at this store looking for Aaron’s but I didn’t find it in the plaza so I decided to go in Buddy’s.”
10:30AM - 8PM
2100 Riverside Pkwy Ste 111, Lawrenceville
Electronics
“I'm at the Metro store to come here with your phone for any problems Sean and Arlo will definitely take care of you they give excellent excellent excellent customer service we will buy our phones here until.”
11AM - 8PM
2585 Cruse Rd NW Ste G, Lawrenceville
Electronics
“Thank you Stephany and Jazmyn, both of you made my experience memorable. I came to do an upgrade and Stephany took the time to set everything for me patiently and jazmyn was amazing too.”
“This store is fantastic. AJ, Isabella, Rodrigo, Raven and Makeda did a great job setting us up with our new phones. AJ and Isabella even stayed in 15 mins after closing time to finish the transaction. This is what sets a business apart. It’s how they serve the customer. Thank you!!!”
“I had a great experience at this store! Claudia went above and beyond to ensure that everything went perfectly for me when I bought my new phone. Thank you for everything Claudia! I will definitely come back to this location.”
“Tim and Chouy are the best!! Great customer service. I walked in and out with no issues. They were super kind, caring, and professional. I was more than happy with how they were able to come up with a solution. They went above and beyond to take care of me. One of the best experiences I had walking in a store that took care of me like their own. These guys are truly awesome”
“William is the BEST! I'm so technically challenged yet he can explain my phone features and I can understand ?! Only because of William have I stayed a metro customer! I appreciate him so much!”
“I needed help in the store today and Izamar went about and beyond to help me. I was completely lost trying to find items and she was so helpful and patient with me!”
“Seemed to be a glitch with the computer the day I was there. The employees were patient and friendly. Because of the glitch my visit took a big chunk out of my day.”
“This is the second time I bought from here and they are just hands down great people with great attitudes. Emi always has a big smile and loves to talk with and educate the customers and help them make purchases. Johnny is always super helpful and knowledgeable and both of them have a great sense of humor. You can’t really get any better than these guys. If you ever have an issue even after your warranty is up they still will do whatever they have to do to make you happy. I had just visited one of their competitors (ZBD liquidation warehouse) where the guy there was a total d**k so it was a huge breath of fresh Air to see Emi and Johnny again. Keep up the great work guys, you truly are a model American business !”
“Great place! Always clean and always has the best of service! The gentleman Ivan always helps me out and I will always buy my phones from him! This is my go to location!”
“Shay is the absolute best! She is helpful, quick and knows what she is doing. Her ability to troubleshoot my unique issues made for a smooth and easy process. Thanks Shay!”
“I would like to say the gentleman named James was very pleasant and joyful to deal with. I unfortunately have had not so delightful experiences with another store location. With James all my questions where answered he took his time to assure everything was done correctly. I will definitely return to this location from here on out!”
“Oh wow! what a great place
Ms. CITLALI gave me an incredible experience, she exceeded my expectations @metrobyTMobile.
CITLALI helped me a lot in purchasing a new cell phone, it has extensive knowledge of all the store's equipment and TMobile plans.
Metro by T-Mobile definitely needs more personnel with the CITLALI profile; attentive, honest and very helpful.”
“I went in last weekend to purchase my daughters first cell phone!!! I was greeted with a smile and "welcome" from all the personnel. Shantal, one of the stores associates assisted me in purchasing and choosing the right plan and phone for my daughter. It was a straight-forward no hassle purchase. The customer service was spot on. The store was clean and organized. I recommend this corporate store to anyone looking for a non-contract phone..”
“This store stays fully stocked with great items for sale and the sales lady MJ is always pleasant with me. I love her positive energy which keeps coming back to this location. The whole staff at this location are nice and helpful and knowledgeable but that MJ is just something different in a great way and for that reason I give location a high 5 times that 5.”
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“I came looking for a Motorola phone and Ailín did a great job explaining to me and showing me everything good about the new Motorola Razr, she has great knowledge about the brand, very good preparation. Thank you for your help and for assisting me with the installation of max and my automatic payment. Great job Ailín, I will return to add another line to your store. Until next time!”