December 2023 by A S.
Worst pharmacy ever. Horribly discriminated against without any proper review or discussion of files. Filed ADA complaint for the first time in my life. Female, Asian pharmacist named Jin called me, upon records being transferred from current pharmacy of many years that closed unexpectedly. Previous to using the last Pharmacy for many years, I was with that Walgreen's, and prior to it the Rite Aid that became Walgreen's for many years! I have a long-standing history with Walgreen's, most recently filling one of these prescriptions last month at another location with no problems! Without any discussion whatsoever, Jin called me and was horribly rude, and let me know that she would not feel any of my prescriptions, controlled substances, or otherwise, due to "conflict". When I tried to ask, for a reason or what drug caused a "conflict" , she refused to give it or any reasoning, cutting me off and talking over me every time I tried to ask her question. I couldn't believe that she refused to fill all other prescriptions as well. When I came in the next day to talk to her, she lied to me and denied ever saying it when she clearly did, followed by, "it's not up for debate; I've made my decision"(she said during initial call). She wavered saying that , and who's decision it was, hers or Walgreens policy., being her decision. She shifted whichever way she thought the conversation would benefit her in the moment, constantly changing her story. Clear case of discrimination, without proper review. I explained to her that, but Georgia state Supreme Court ruled in my disability and multiple issues, and explained my issues, trying to appeal to hopefully any rational anything in her. It was pointless. She was extremely rude until the moment I told her I filed an ADA complaint that morning, and was only in there for her name. She changed her pretty quickly! Then it was all Walgreen's fault, and not hers! I wouldn't waste my time with this Pharmacy, or spending any money here. This is my corner store, which I will never spend another dollar in, or any Walgreen's, as far as I can help it, anywhere!