Bath & Body Works is known for creating scents that bring joy to customers. They offer a wide range of products, including fragrant body lotion, shower gel, and popular 3-wick candles. The store aims to provide a great shopping experience, with associates ready to help find the perfect scent or gift. While some customers have experienced long wait times at checkout, others praise the staff for their excellent service. Employees like Tiana, Juanette, Megan, and Terrie have been highlighted for their patience and helpfulness, especially with customers who feel overwhelmed in-store. One customer even noted the impressive customer service from a manager named Elli, who was knowledgeable and uplifting. Despite the variety of scents available, some customers feel that many fragrances can blend together, making it difficult to choose. Overall, Bath & Body Works strives to create a welcoming environment where customers can enjoy quality products and helpful service.
Awsome Products Bad pickup from check out. I asked for 1 extra bag because I orderd 6 products that might break in 1 bag because was pretty heavy and the guy said he is not allowed
November 2025
I had the best shopping trip last week. April helped me from start to finish! She recommended a couple of wall flowers and let me know about the amazing sale they had going on! She checked on me throughout my visit and offered any help I needed. She is a gem!
September 2025
I was in there looking for the lotion of high school last, the Japanese cherry blossom. A employee came to me and helped me determine the best lotion for me. She explained it in a way that I couldn’t quite explain myself. Very helpful. I don’t often find customer service this good. I was there on Saturday afternoon.... read full comment
