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March 2024 by Rebekah M.
Used to love going to this location but recently customer service has began to go down. There was one employee at the register with a long line and an off clock employee at the register on her phone and 3 other employees at the front of the store just talking. I almost walked out but I really wanted my room sprays so I didn't.
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February 2024 by Kesha Palmer
Great customer service.
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February 2024 by Galaxy Storm
Easy parking, lots of sales and accepts coupons
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January 2024 by Alexandra Joseph
Great customer service, staff was very helpful and attentive to my needs.
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January 2024 by Cool Ppl
Love it! Very helpful towards me
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December 2023 by Claudia Pontes
The store is organised, stocked and staff is kind.
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December 2023 by Roopinder Batra
Always love shopping here.
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November 2023 by San Joshua
The staff here is friendly and helpful. The atmosphere is very inviting with the music and how you're greeted. This is the nicest Bath & Body Works in the area.
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May 2023 by Amaya Calicut
Worst store I’ve ever been too. They are so racist toward Latinos. The white girl kept staring at me DIDNT even say welcome in WHENN i walked in. She rude and never wants to help anyone and I heard her talking smack about costumers. Like wow. What kinda training do these people get. And then they’re an older short white women and u can just see the disgust in her face when any person of color comes in. I would not recommend this store. They need a whole staff change. I think their names were Melissa and Dana. Worst BBW workers I’ve ever had to deal with and I love BBW.
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May 2023 by syachra sarivati
Lots good stuff for men and women there, i bought body mist which smell like pineapple, really fresh, the shop assistant also very helpfull.
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May 2023 by Hellen Pendley
Same product line, not many new products in the line up. I hate that they do not have a natural line. After reading the ingredients, I decided to pass and not purchase anything- too many chemicals in their products for me.
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May 2023 by Nattacha Hope
Poor customer service. Unwilling to accommodate a pickup order when I arrived earlier per associate, Dana. Do not recommend.
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April 2023 by Tiffany's Treasures
Great customer serviceNew Easter fragrances and all time favoritesSale today 3.50$Coupon in email saved me 40$ when u sign up
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April 2023 by Michelle Barefield
Most unfriendly staff I have ever experienced at a BBW. I didn't even see the young lady at the door until I was leaving. The cashier rushed me out and didn't answer my questions. I will stick to the Snellville location
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March 2023 by Lynn Gordon
Last night was my first time visiting the store. My granddaughter and I were up by the counter, smelling different candles. Keep in mind I spend thousands annually with Bath and Bodyworks. I felt someone staring at me so I turned around and it was blatantly obvious that the two cashiers (a young Caucasian girl and middle aged Hispanic woman) were talking about us. As I turned around both of them, roll their eyes and walked away. Again I have never been in the store, so they do not know me, and I did not know them. My granddaughter and I continue to shop. I get in line to checkout and the white girl notices me...and calls over the Hispanic woman to bag. As I got to the register, the young white girl walks( literally walked away, never says I will help you, etc. she just walks away ) leaving me standing there. The Hispanic woman proceeds to ring me up and I leave the store. I understand that people have their own personal preferences and prejudices but when you're working in a customer service environment check your prejudices and your attitude at the door. Or start your own business so you can target the clientele you'd prefer to service. And diversity training may also be helpful as well.