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April 2024 by Brett Schroyer
My first and last stop for home to-do lists
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April 2024 by Tony and Katrina Magby
Great experience shopping at this store. Staff is always friendly and helpful from finding a single screw, a hose, or a capacitor for an AC unit they are always patient and resourceful.
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March 2024 by Michael Ackerman
Service when you are in the store is probably a 3 or 4. However, if you call in it is always a challenge. Today, I called in and Melissa answered the phone and said please hold she would check. Over 17 minutes later I was still on hold. Drive the extra distance to S&S in Buford and get real Ace customer service. It is too bad because they are closer to where I live.
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March 2024 by Kip Conner
I was on my way to the home center to purchase some hammers for some elementary school students craft projects. As I passed this place I thought I should keep my money local. I went out of way to find a place to turn around and head back. I pulled into a parking spot and before I could open the door I was dumbfounded by a Trump sign and big explanation about how evil the democrats are ruining the country. I decided to just give my money to Hone Depot instead. There’s no assurance that Home Depot profits won’t end up in the hands of the Conservative Party- but at least they don’t hang signs that tell me my money isn’t needed. I doubt Ace Hardware Corporate would appreciate this activity. We don’t have to agree, but you don’t to invite people to not support small businesses when Amazon is about to shut you down.
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March 2024 by Alec Watts
Laura is best in the business when it comes to customer service. She always makes you feel welcome to be there and ready to help the minute you walk in the door. The rest of the staff is just as welcoming and helpful as well you can tell they enjoy working there.
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February 2024 by J Hallaran
Ace is the best! I have been there twice recently with two problems: One with locating (high quality) bolts for my truck, the second with a pull-start cord for my power-washer.They fixed both issues, give Ace a try I think you'll agree!
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February 2024 by Galeria Valdes
I've been coming here for some time now. Between a great selection of merchandise that goes into a little deeper detail on concentration to a staff team that really knows their stuff all the while truly enjoying helping someone, this place is perfect. I love coming here. I always feel grateful when I walk out of here.
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February 2024 by Chris
I have shopped this Ace location for 10+ years. Over the years I have found their staff to be very knowledgeable and helpful. Many thanks to Heather, Melissa, and Mark for all the great advice. The products are from quality brands that can be trusted. Ace also has a very good return/credit policy, and they will work with you as needed.I literally have not purchased anything from a big box store in many years (including all Outdoor Power Equipment - Stihl, Toro, electrics, etc). Not only can you find what you need here, and get MUCH better advice, but with the Ace discount coupons you often pay less than the bog box stores.Support your locally owned businesses!
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February 2024 by Walter Shutt
Lost a car key at work. They were able to order me a new key fob, grind it to fit and get it programmed in no time. Thank you everyone at ACE Artistic Builder’s Supply.
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November 2023 by David Cook
We've been shopping at this Ace Hardware for many years. It's conveniently located, friendly, helpful -- always plenty of staff there to help and to answer questions -- and prices are always great and competitive against any other store. If I am looking for something, they always have it. We get plants and flowers there, too, and their prices and brands for Rose X and Neem oil are the best. Found everything I needed for plumbing too.
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November 2023 by AJ D
First trip to this particular ace. I didn't really like how disorganized the one closer to me is. This one is much more organized and professional in comparison. For my first trip I needed a piece of glass cut. After a short wait the piece came back about a 16th short. I could have made it work, but it would create more of a challenge for my project. When I voiced my concern it was met with some disdain. This was followed by suggestions that I was incapable of reading a tape measure in a rude manner which was comical but also left me gasping for air (I have many years as a finish carpenter and woodworker). After much discussion and after having a second piece cut short, my conclusion is the cutting jig they use is out of calibration and/or the person making the cuts happens to the one unfamiliar with the operation of a tape measure. My experience with the person responsible for glass cutting is 2 stars. The rest of the operation was 5 star which led to my 3 star review. I will likely not visit the location again and certainly not for glass.
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October 2023 by Shari A.
This is a great Ace Hardware store! We looked everywhere in vain for fairly large sheets of plexiglass to cover our patio screens for winter. They needed to be cut to size and no one would do it. For this store it was no problem at all. Quick and very friendly service and very reasonable too. Store seems to have everything you could need and very organized. We highly recommend you check it out.
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October 2023 by Ken Chaffin
I prefer coming here instead of the big box stores. I always get a friendly greeting when I come in the store. Laura and Adi and everyone else at the front immediately ask if they can help me find something , and always easily and accurately tell me where to find it. Great service every time!
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October 2023 by Russell Gyenes
Ace Hardware had what I needed when the big "orange" store didn't. I needed an odd screw-in knob for a machine. The store employee got me to the right aisle and found a PERFECT replacement. This is the place to go if you want quick, friendly, effective service!
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October 2023 by Marcie Michelotti
There is always someone immediately available to help me with whatever item I need or to answer any questions I may have. There is personal service you don't get in the big box stores. It is worth the extra drive time to come to this particular Ace Hardware. Recently a sales person helped me save over a hundred dollars, and in the process losing some money on their end, by purchasing a less expensive part elsewhere but coming back to them to put it together and program it.
