1800flowers offers flower arrangements and keepsakes. While some customers have reported issues with the initial delivery, the company is praised for its excellent customer service. One customer received a frozen arrangement and a second with fallen blooms, but both were replaced and a refund was issued. Another customer appreciated the company's understanding and quick response when an order was initially cancelled but still delivered. Despite some delivery challenges, 1800flowers has gained customer loyalty through its commitment to customer satisfaction.
Absolutely awful. Paid extra for expedited shipping and they shipped late and then to the wrong state.
June 2025
Flower arrangement was disappointing. Could have purchased a much better and certainly fresher arrangement at Costco for $20 instead of the $100 we paid for the already shedding petals flowers they delivered.
February 2025
Will no longer be using them, use them quite a bit throughout the year and the last 2 times the flowers showed up wilted and discolored. Customer Service isnt much help. Save yourself the money
