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June 2024 by Colbie Fulcher
I don’t typically leave reviews, nor do I think I ever have, but I HAD to for this company! My engagement ring was distorted and they were able fix it within a very timely manner and reasonable price, in my opinion. I swear my ring came out looking better than it did when we bought it! Everyone at this location was so kind and helpful, and I immediately recommended them to a close relative as soon as I left the store. Thank y’all so much for getting my ring fixed and looking better than new. I would love to do more business with them in the future! (Hopefully not for the same issue though)
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May 2024 by Lauri Jones
My go to for anything jewelry related!
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January 2024 by Scott Smith
The owner seems to be a smug, arrogant, jerk who looks down on people and, I will recommend everyone I can to go somewhere else
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January 2024 by AJ A.
NO INTEGRITYNO MORALSNO CONSCIENCEThe owner of this establishment is the most dishonest man we have ever had the misfortune to meet.We wanted assistance resizing/adjusting my gold-plated enhancer ring so that it would adequately fit my rose gold diamond engagement ring. We very clearly relayed to the manager Amy that while the engagement ring was all rose gold, the enhancer was only rose gold-plated silver. She took the rings in a back room to the owner and many minutes later came back and told us the ring enhancer could not be adjusted. We thanked her for her time and honesty (how naive), and while she (audaciously) tried to convince us to stick around and purchase a different enhancer directly from them, we politely declined.Shortly afterwards on our commute home we noticed the gold had been manually SCRATCHED OFF of my enhancer ring and my gold engagement ring was also scratched thoroughly on the same side. We called Amy to question this and she quickly built her defense. She openly admitted that the owner tested the rings to see if they were gold this way! She claims he “wanted to make sure the enhancer wasn’t actually all gold”. Why was this ever necessary? We disclosed the material of each piece before Amy took the rings back to Dwayne (the owner). And even though we NEVER asked for my beautiful brand new rose gold diamond engagement ring to be touched, the owner had the AUDACITY to DAMAGE all of my rings and the AUDACITY to allow us to walk out of his store, while he sat behind a wall like a coward, crossing his fingers, hoping we wouldn’t notice.Why not come out and admit that you damaged my ring? Offer to re-dip it for free? A “you break it, you buy it” scenario as we tend to do in a civil society?Would you not demand that I replace something in your store if I PURPOSELY damaged it?And if you tested my engagement ring, why not bother to buff it back out, for goodness sakes!? I cried at seeing my expensive ring scratched after only a few days of wearing it.And why did Amy say nothing? She was in the back with Dwayne the entire time? She brought my rings back in her hands in her brightly-lit showroom and turned a blind eye to the damage done.My husband was upset, but fair and civil on the call. But Amy evaded all responsibility! She promised to speak to the owner and call us back. And, as predictable as crooks without integrity or morals can get— no call back, no apology from Dwayne.May you reap what you sow Dwayne.
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January 2024 by Aj A.
NO INTEGRITY NO MORALS NO CONSCIENCE The owner of this establishment is the most dishonest man we have ever had the misfortune to meet. We wanted assistance resizing/adjusting my gold-plated enhancer ring so that it would adequately fit my rose gold diamond engagement ring. We very clearly relayed to the manager Amy that while the engagement ring was all rose gold, the enhancer was only rose gold-plated silver. She took the rings in a back room to the owner and many minutes later came back and told us the ring enhancer could not be adjusted. We thanked her for her time and honesty (how naive), and while she (audaciously) tried to convince us to stick around and purchase a different enhancer directly from them, we politely declined. Shortly afterwards on our commute home we noticed the gold had been manually SCRATCHED OFF of my enhancer ring and my gold engagement ring was also scratched thoroughly on the same side. We called Amy to question this and she quickly built her defense. She openly admitted that the owner tested the rings to see if they were gold this way! She claims he "wanted to make sure the enhancer wasn't actually all gold". Why was this ever necessary? We disclosed the material of each piece before Amy took the rings back to Dwayne (the owner). And even though we NEVER asked for my beautiful brand new rose gold diamond engagement ring to be touched, the owner had the AUDACITY to DAMAGE all of my rings and the AUDACITY to allow us to walk out of his store, while he sat behind a wall like a coward, crossing his fingers, hoping we wouldn't notice. Why not come out and admit that you damaged my ring? Offer to re-dip it for free? A "you break it, you buy it" scenario as we tend to do in a civil society? Would you not demand that I replace something in your store if I PURPOSELY damaged it? And if you tested my engagement ring, why not bother to buff it back out, for goodness sakes!? I cried at seeing my expensive ring scratched after only a few days of wearing it. And why did Amy say nothing? She was in the back with Dwayne the entire time? She brought my rings back in her hands in her brightly-lit showroom and turned a blind eye to the damage done. My husband was upset, but fair and civil on the call. But Amy evaded all responsibility! She promised to speak to the owner and call us back. And, as predictable as crooks without integrity or morals can get-- no call back, no apology from Dwayne. May you reap what you sow Dwayne.
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August 2023 by Anthony Kenway
I stopped inside to get a couple links taken off of my watch. The kind ladies at the desk didn't tell me I had to pay for it until after it was done, next time you should let your customers know if something is going to cost money. Luckily it wasn't too bad haha.
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July 2023 by Steve Campbell
Over priced and way over charged just to have 2 rings sized. First time there and won't be back EVER ...
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June 2023 by CPD
Long wait for 2 minutes of service.
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June 2023 by David E
Always super helpful and knowledgeable. Repairs are speedy, high quality, and cost effective.
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March 2023 by Julie Mitchell
Had batteries replaced in my watches. Nice, friendly ladies were helpful. Satisfied with watches. Lots of really nice eye candy!
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August 2022 by Heather Priatko
Lakemont Jewelers were exceptionally wonderful with helping my (now) fiancé with the ring choice. He went in and had found the one he was interested in, but it was not in the store. Instead, they had the ring shipped in overnight, and it was there for him to admire the next day! They were very professional with all of the accurate information with the ring. My fiancé said he walked into a beautiful, classy establishment and was highly impressed!We are now looking at the matching wedding band for our big day.Leanna Roberts Canady was absolutely amazing for us to work with.We highly recommend this wonderful business in Lavonia, Georgia!
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June 2022 by Sue Bailey
Awesome, friendly people. Beautiful, quality items to chose from!
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June 2022 by Tony /Ray Willis
EXCELLENT SERVICE FOR MANY YEARS NOW!!!DON'T SEE IT EVER CHANGING.
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December 2021 by Heather Heaton
Lakemont Jewelers were exceptionally wonderful with helping my (now) fiancé with the ring choice. He went in and had found the one he was interested in, but it was not in the store. Instead, they had the ring shipped in overnight, and it was there for him to admire the next day! They were very professional with all of the accurate information with the ring. My fiancé said he walked into a beautiful, classy establishment and was highly impressed!We are now looking at the matching wedding band for our big day.Leanna Roberts Canady was absolutely amazing for us to work with.We highly recommend this wonderful business in Lavonia, Georgia!
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December 2021 by TGirl117
Absolutely love my new 25th anniversary ring , thank you guys for helping my husband pick such a beautiful ring
