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September 2024 by Hannah Spraggins
I had an amazing experience today with each and every one the staff members that was working around 3:10PM. Jared provided excellent customer service on the phone and helped find a package that I needed to pick up because it included gifts for my family and I’m heading out of town tomorrow. The entire team was extremely friendly from the time we walked in until we left. They also gave my son a lollipop before we left which made his entire day!
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June 2024 by Heather Montney
Please update your times for passports on website. If the LaGrange office only does till certain time. Please don't take appts after that time. People get off work to be turned away. Very disappointing and postal workers not helpful at all!!
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April 2024 by Nathan Swanson
This Post Office looks run down (shrubs not trimmed, building in disrepair, trash all over parking area) in addition I mailed a package from here on 3/30/24 it took 12 days to get delivered (they blamed it on Palmetto USPS office) and the USPS tracking system had no scans from facility to facility. This is unacceptable Customer service and allocation of tax dollars not taking care of Federal facilities.
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March 2024 by Tony Rudd
Long lines, I employee, slow as Christmas, but I was able to complete my task. Had to ship my birthday card as a priority package, 3 day delivery, insured at a cost of $5.30. That's ridiculous!
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March 2024 by A Ward
substitute driver on 2-10-24. On Tatum Heights Dr.in Lagrange Georgia. Around 4pn, the drive was driving reckless. Speeding, squealing tires, truck even back fired. The truck went dead didn't want to start at first, when started squealed tires again when pulled off. Drive was an African-American man. I started to call the police. There's children in this neighborhood. He Does not need to be driving like that.! I love my kids!
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February 2024 by Brianna Casteel
Not helpful at all. Made 0 attempts to figure out what was going on.
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December 2023 by Deri Hightower
My God I can’t believe I been calling for 4 days straight back to back and no one has been answering the phone literally from 830am -4 everyday non stop. I haven’t received no mail that should’ve been transferred for 4 months now and it’s crazy I can’t get in touch with anyone at all like damn I’m all the way in fl and I just want my damn stuff & a answerWhen living there I didn’t have problem Mr Tony I believe was such good help with any issue going on
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November 2023 by shantris williams
Very poor service only one person working and she needs help bad really bad and it's awful
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October 2023 by Sonya Anderson
Just moved here and had my first experience with the local post office. The building was clean inside and out. The line moved quickly. I had peeped at the info for passports and got into line. The clerk was super helpful and kind! She even gave me a copy of the passport info without even asking. I was surprised she had noticed I had checked out the info on the counter and she said I try to be observant! She was and and it was so nice of her. I think the receipt says clerk 18! I did hear a customer say she transferred to this location from Pine Mountain! Sorry Pine Mountain!! We have her now and I’m so thankful!!
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October 2023 by Zaddy Seay
Don’t understand why it’s so hard to deliver packages to the right address and customer service disrespects the customer when trying to figure out why they put held at post office at customers request. Huge lie, Now I have to pick up a package typical postal service.
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September 2023 by Pasha shaw
Dutchess is very friendly and helpful!
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September 2023 by Shani Greene-Dowdell
One teller and a line out the door. Hire help
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September 2023 by Tracy Eley
I wish I could give zero stars. I have pick ups scheduled daily at my business and they just didn't pick up today. When my staff tried to call (six times) they hung on them every time. I have around 80-100 packages that need to go out for my customers and this local post office and its postmaster just do not care about any of their paying customers. I'm really tempted to void all those labels and just ship them UPS.
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September 2023 by Erin Beamon
It would be lovely if someone could ever answer the phone. Instead I'll have to make a trip to speak to someone in person. There is no option to just speak to a customer rep on the phone. What happened to customer service? Oh, it's a government agency. Enough said.
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August 2023 by G.P. Smith
Didn’t even attempt to deliver a package - left a slip informing me it would be available at the Post Office the next day.
