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March 2024 by Faye Brown
Friendly and helpful staff
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March 2024 by Amanda Craig
Brought my ring in for a covered repair for a broken prong. Two attempts and the repaired prong is still catching on all my clothes. The gal in the store was snarky and said there was nothing they could do. I explained it’s just the one prong that was repaired. She got an attitude and asked me if I was sure it wasn’t all of the prongs catching? I’ve had the ring for years and this problem began with the one new prong. I am able to show them the problem but they refused to help. I’ll now drive all the way to Columbus because that store offers much better service!
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February 2024 by Lynn Jones
I drove from Monroe, Louisiana to LaGrange, Georgia to look at their LeVian jewelry since the Kay store in Monroe were so rude to me and they wanted to charge for sizing on the ring I was looking at to purchase. The staff in LaGrange was so friendly, knowledgeable, and helpful that I ended up buying several pieces that I wasn’t even looking for. I will be back to the Lagrange’s Kay for the LeVian trunk showing in June to purchase more pieces.
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February 2024 by Candy can
Love this location always smiling and do what they can to make sure you leave happy im in lagrange,ga.
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February 2024 by Abby Brazil
It was the best experience i’ve had in kays. Hillary was my sales lady and she made the experience 10 times better!
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January 2024 by April Scott
I went to Kay’s on New Years Eve looking for a couple of necklaces to layer. I found a paper clip necklace that I loved but couldn’t quite find another to pair with it that to get the look I was going for. I was in there for what felt like hours looking and trying on necklaces. There was three ladies working that evening, Hillary, and Amanda I think, I don’t remember the other ladies name, but all three were awesome. They were very patient, understanding, and tried their best to help me find what I wanted. I think I tried on literally half of the store lol. They were hands on with me the entire time I was in the store. I was never rushed, even when it was closing time. I couldn’t have asked for better employees to help me that day. They are awesome.
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December 2023 by Cameron Bailey
Charnika was a great help she helped me pick a great necklace for my grandma and it’s absolutely stunning
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December 2023 by Aubrey Higgins
Nika was amazing! She helped service my necklace for my 6 month inspection. She also helped me find a Christmas gift for my boyfriend!! She was all smiles! Nika you are amazing don’t stop doing what your doing!!!!
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December 2023 by Jason Rapholtz
Nika did a great job, she was very professional and made my purchase easy, my wife finally got the set she has wanted and deserved for our 20th year anniversary.
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December 2023 by Elijah Wright
I had the best experience at Kay with my sales lady Hilary. She is the best.
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November 2023 by Moosey Mathis
The customer service was amazing I had trouble deciding on wat I wanted to purchase and Charnika pointed me in the right direction. I'll definitely be back again..
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October 2023 by Michael Gagnon
Charnika was a major help explaining everything and calculating everything I was spending great service from bothe jeweler's
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October 2023 by Delilah Gagnon
Excellent customer service! Very knowledgable! Charnika is the greatest!
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October 2023 by Jenna Bowman
Thank you Hillary at Lagrange Kay Jewelers! You are awesome! She helped me and my fiancé with multiple problems we came across from another location. She had the best attitude and patiently walked us through everything! She made us very happy customers and will be back to do business with Her!
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October 2023 by Karen Littlefield
I had An Awesome experience today at The LaGrange, Georgia store. I went to to buy A Birthday Gift for a Friend and Saleswoman was so very helpful and courtesy.
