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December 2023 by Ames D
Not really professional for the only employee here to take a 2+ hour lunch break.. that would be why the sign on the door didn't have a return time listed. I'm going somewhere else!
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May 2023 by Tori Da Don
Thanks to the lady that helped me with my taxes yesterday she was the BOMB bring her back next year please thank you…..
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March 2023 by Josette Green
If I could give this ZERO stars I would. We waited for someone to open the door in 39 degree weather. We had an appointment for 10 am. The open sign was lit up, but the door was locked. When I tried to reach someone on the phone - you guessed it - no one picked up. Then I called the main branch and from their tone I could tell this is not the first time this has happened. However, I got disconnected. When I tried to call the main office back several times, it rang and rang and then went to voicemail. Disappointed in the overall lack of customer care and I can't trust them to do our taxes correctly. I hope the organization changes their business model for future customers. Unfortunately, we have noticed a steady decline over the years in their professionalism and this situation has ended our partnership with them.
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January 2023 by Gun Scop
Easy, quick, and professional i always filed with them with no problems at all thanks
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December 2022 by Rachel Aldrich
If I could give less I would do not recommend I had an appointment at 9 am no one showed up I left and tryed to call they finally answered around 12 in the afternoon and was told it was not her problem and I would have to wait and if someone with an appointment came in I would be solDon't do it
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April 2022 by Maricel Rockmore
Not happy with service at all Representative rude didn't know what she doing and concentrated more on her infant daughter than us the customers.paid fee just to leave. Nothing explained very unhappy
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April 2022 by Shree Boddie
Horrible!!!!! NOT professional no one in office speakers someone the phone does not call you back on the phone saying they're going to call you back picking up items horrible I will never use Jackson and Hewitt for my taxes again
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April 2022 by Tom Delaney
JH's staff was very friendly and professional. I will definitely see you next year.
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January 2022 by Carolyn Adney
Jackson Hewitt has good people working for them. They are kind and they care about me like family while being professional and attentive to all my question. I would recommend Jackson Hewitt to anyone. Thank you all at the Lagrange office. Sincerely Carolyn Adney
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May 2021 by matthew wilder
I haven't heard from anyone about my taxes and when I call I can't leave a voicemail because the box is full ??
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March 2021 by Sean Boswell
Haven't had a bad experience yet and this is the 2nd year
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February 2021 by Jimmy Daniel
Nice polite she sanitized everything before and after each person got me more back than h&r block
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December 2020 by Breontonee Lowe
A very thorough process! Asked the right questions to make sure that everything was correct and completed. Kept berthing clean and sanitized which is a plus during this pandemic.
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December 2020 by mssexyashley2010
Great service
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April 2020 by Mary Griffith
Angela was so nice and helpful. She was fast and made sure I understood everything. She made me feel at home. She even made me laugh. If you need your taxes done go see her at the Food Depot shopping center.
