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February 2024 by Lisa Rote
Thank you to Lay Lay in appliances! She went the extra mile to find a manager and confirm that they could honor a Lowe's price on the refrigerator I purchased today.
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February 2024 by Bonnie King
Ask two people to get some help with buying a lawn mower. They “called” someone… no one came. Was even told the ryobi rep was in the store… and still after 10-15 minutes I’m still waiting… I left. And more than likely won’t return! I’ll buy it somewhere else
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February 2024 by James Thigpen
Love it
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February 2024 by Bertilia Lucas
For me, it is not a good company. I bought a washing machine with a three-year warranty. The washing machine broke down for almost three years. I was calling and they never answered. that case
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November 2023 by James H.
I came to this store looking for insulation hangers however the store offers all sizes of insulation however the hangers only sold in 16in if you gonna sell insulation why not offer the hangers for all sizes. Employees told me you can only get over 16in hangers by ordering. And those 2 beautiful lady's working in the front has let there buty go to their heads.if there respect and attitude was as good as they looked they would be hard to stop but let me tell you people they had the nastiest attitude iv ever seen in customer service. And most importantly you can never get help or trying to find help go up front of the store that's were they all group up and hang out so if you don't want to wait 45 minutes go up front and yell CUSTOMER NEEDS HELP IN ROOFING. And some of the 15 or 20 hanging around the front will try helping you
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October 2023 by Terry Dickinson
This is a smaller Home Depot that needs a little attention to detail. One parking lot space I parked next to had 3 different nails in it. The bathroom walls and sinks need to be cleaned up. There were not any sheet carts availabe(they had only 3 in the store). The company needs to have a better message displayed on the app for reasons why the perks were not available. Yes, of course I still recommend this place, the staff is friendly and courtious.
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September 2023 by Kelly Walker
I want to publicly thank the manager of the Home Depot #160 for having a clean, well stocked and excellent customer service at her store. My family and I traveled 48 miles from where we live to make purchases at the Lagrange, GA location. It was refreshing to visit a store and find everything and more in a Home Depot. Ms. Omomola Tyehimba kudos to you! ??????
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September 2023 by Tangelia Shannon-williams
I went to home depot in Lagrange and received excellent customer service. My husband and I were on different ends of the store. My husband was in search of a garage door degreaser and I was in search of a tide and gain clearance item. The manager Geral just so happen to cross both our paths, and helped he husband locate the item he was looking for and he patiently looked up each item i was in search of to see if it was in stock. As we got to the front of the store an O-cedar spin mop system was marked for $ 17.97 but rung up $44.97 at the register. The cashier called for the manager and to our surprise it was Gerald he thankful honored the price. Not only because he honored the price but his willingness to go the extra mile to help his customers.
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September 2023 by Natasha Brazil
A customer helped me put 6 60lbs bags of quickcrete into my car. So sweet.
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July 2023 by Donna Monk
Worst costumer service. Don’t waste your time going to this store. I bought 4 outside lights and tried to exchange two. The reason for the exchange was two of the lights were a completely different light than the box pictured. Someone clearly swapped these lights out and returned them. Word of advice check the package before placing items back on the floor so it save’s costumers like me the time and hassle. Also Home Depot in Opelika exchanged them, however the one in LaGrange wasted my time. I never leave reviews, but after spending $2,000 on lights for a new home I felt like this review was necessary. If I could leave a negative I would.
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July 2023 by Ruben Cornejo
Associates are welcoming, attending to my needs and wants, courteous and giving attention to my questions with polite response. Thank you Home Depot Lagrange Georgia. Walmart & Home Depot here in Lagrange Georgia need to straighten up the ones in Macon Georgia
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July 2023 by Nicole Mauthe
I had an employee stand in front of me and watch me load 22 bricks on a cart by myself.. why come over there if you're not going to help. Definitely not the core values I thought home Depot employed. Do better guy
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July 2023 by Pilar Destino
Needed to order pallets of rock and plants for the garden, got such a runaround--garden center won't do it, Customer Service won't do it, got sent to the "PRO" desk at the opposite side of the store by lumber where they didn't know what I needed, she had to look up everything and call for help because she don't know how many bags in a pallet--of course not, it's the Garden Center's fount of knowledge. Was disgusted at the lack of professionalism and lack of help--and found a local garden center who did the job at half the price.
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July 2023 by ron hill
This is the second time that I had to make delivery for this store the guy that receives the freight is very rude! He made wait! I don’t get paid by the hour. Last time he was helping a guy that sells used pallets load up his truck! And I’m sure he’s not authorized to pick up and sell them
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May 2023 by Rhonda Crenshaw
We shop at home depot several times on weekends an it seems to get worse an worse you can never find carts available cause they are always loaded down for pickup orders, an you can hardly get anyone to help with loading wood but the guys are usually joking am playin around on the forklifts, an today we purchased a washer an dryer but was then told that the forklifts an pallet Jack's were messed up so we had to wait for our family members to come an help load!