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“Great bank from the very beginning! No matter how many times the name has changed. Still basically have the same wonderful people minus one Casey Gaddy Smith. I wish she was still there!!! Super friendly and professional. I highly recommend this bank.”
“Always have a pleasant experience here. The employees are always in cheery moods.
Kamal has been helping me out a lot lately. I feel like I have asked him to do everything and he doesn't seem to mind at all. He seems to actually enjoy helping my husband and me. Keep up the good work!
Thanks”
“I visited today for a replacement card. A parking spot was not available in the front of the building, therefore I had to go up the stairs to enter the building. I recently sprained my ankle so I dreaded going up the the stairs which caused me to forget my mask. I asked one young lady seated at her desk(T) if I needed to get my mask before receiving service and she knodded yes. Noticing my limp, Joann provided me with a mask. As I sat down Ivey called me to her office. She entered my information and replaced my card. Thank you Joann/Joan and Ivey for your great customer service.”
“I thought this bank was excellent! I called them, got an appointment same day, opened an Account with no fuss whatsoever. Brittany was very pleasant and did a very good job helping me, and all the other staff were nice too. It does help that PNC is an innovative bank. I already have the Virtual Wallet and Zelle, plus 3 accounts in 1! The location for me is excellent, right on the Thread, you can walk or cycle there. Ample parking for drivers. No complaints from me!”
“Arrived at the bank about 3:30 due to not being able to complete a transaction online or on the app (transaction limit). The lady at the door was very nice and took my name and said it would be a little wait, which I expected due to the lateness of the day. About ten minutes later, a young man came and we went into his office and went right to work. I apologized for the time due to it being almost 4:00, but he couldn't have been more pleasant about it. The only thing that I noticed that was concerning was the location. It being downtown and on the corner, it was kind of tight, but this was the first time at a branch in a long time, so it was no big deal. I have been a BOA customer for 17 years, and will continue to be one. Thanks to the very nice employees for your help. BTW, while I was waiting, I noticed that the tellers were very nice to the customers and the line moved quickly.”
“Arrived at the bank about 3:30 due to not being able to complete a transaction online or on the app (transaction limit). The lady at the door was very nice and took my name and said it would be a little wait, which I expected due to the lateness of the day. About ten minutes later, a young man came and we went into his office and went right to work. I apologized for the time due to it being almost 4:00, but he couldn't have been more pleasant about it. The only thing that I noticed that was concerning was the location. It being downtown and on the corner, it was kind of tight, but this was the first time at a branch in a long time, so it was no big deal. I have been a BOA customer for 17 years, and will continue to be one. Thanks to the very nice employees for your help. BTW, while I was waiting, I noticed that the tellers were very nice to the customers and the line moved quickly.”
“Thank you Angela Taylor for helping me access my account on my cellphone and help switch to electric banking. You are always super helpful. Your are a beautiful person.”
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“My experience at Community Bank and Trust was pleasant and exceeded my expectations. Symone was helpful, knowledgeable, and a pleasure to work with throughout the loan process. She answered all of my questions and helped ease my worries. I would recommend anyone to bank with Community Bank and Trust. I am glad that I have found a new place to meet my banking needs while providing a positive atmosphere.”