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July 2024 by george mahieu
Ms. Marci in the appliances/ cabinet department was absolutely amazing and went above and beyond in dealing with a 3rd party finance company that absolutely fell on their face. She helped us, stayed late and put hours of her time and focus on us to make sure we had the best experience she could provide. Not to mention her knowledge on the available products and the shipping circumstances while helping us choose the perfect product for us. This woman needs to be recognized by her employers for not just doing the bare minimum at her job, but giving the best customer service she could when things got hard and confusing due to the incompetence of a 3rd party lender. Give her a 1/1 AMTB, Premote ahead of peers. Next time I walk into my local kingsland lowes if I got questions that is who I'm going to.
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July 2024 by Rick Fox
I'm elderly and had to get 2 bags (80 lbs each bag) cement and they were happy to help me and not begrudgingly! Prices are ridiculous ?
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July 2024 by James Ottinger
This Lowes is the Best! Excellent customer service. Tony in appliances saw me looking for a frige water filter approached me and offered help. I'll be back
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June 2024 by Kenneth Rybeck
Always got what you need for your dyi's
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June 2024 by Pat Cunningham
A great selection of products ?
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June 2024 by Dustyn Pence
P the Lowe's in Kingsland have a lot of very helpful people they're very knowledgeable people
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June 2024 by Loki Kovack (Loki9700)
Cashier did not wait for me to scratch the pin off and took it from my hand and damaged the pin on a 100$ gift card. The store refused to replace the 100$ gift card and claimed it was to damaged to be used. So now a 100$ gift card is unusable because of the stores error. I don't know how you can claim it's not their problem when the store caused the issue.
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June 2024 by MARIO
I had called 2 stores in Jacksonville and no one ever picked up but I got a live body here. I needed to verify an item was in stock since 4 stores in jax showed stock and didn’t have it. The person answers and said it was indeed in stock. I placed an online order and drove 21 miles to get it. When I arrived I was confronted a with a gay flag hanging from the register. Never mind I find it abominable, repulsive and offensive, I tried to look past it and get my item and leave. I asked if my order was ready and the answer was no and we don’t have anyone in electrical to get it. We won’t be getting it for you today. I said someone said you had it, I just drove 20 miles to get it and you will find someone to get it now. Once I made it clear the gay flag and the poor service was not going to be what I drove 20 miles for, they found someone to get my order. This store won’t see me again I unless I have no other options.
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June 2024 by Erik Purins
Staff was extra friendly and very helpful. Ricardo help me load up my truck and was very polite. He definitely added a positive finish to my wonderful shopping experience.
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June 2024 by Keith Nelsen
Has a real cashier.
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May 2024 by Pat Quinn
Screw lowes
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May 2024 by Schismatic Industries
Customer service was lacking. Trying to buy a fridge and not a single employee was in appliances and the employees that walked by could couldn’t help nor tell me who worked on appliances. We stuck around the department for some time in hopes someone could help us but needless to say, no one came. Not that it matters, but we will be going to a different store from now on.
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May 2024 by Ryan Holman
Always has what I am looking for. And with discounts for Military, I can save some real money.
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May 2024 by Warren Bush
Our visit today was great! The employees were very informative and helpful as well as courteous! The shelves were well stocked and the store was clean.
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May 2024 by Debbie Lineberger
It's not bad enough that the card is such high interest they want to charge you a $1.99 now for a paper bill
