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July 2024 by Nancy Moe
No wait at drive through today.
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July 2024 by Brandon Pope
Really poor customer service
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June 2024 by giannys (Moonlight)
My recent experience with this branch was by far the best I have had with Wells Fargo. I was helped by Personal Banker Sharien, and I cannot express how grateful I am for her assistance. She did everything in her power to find a resolution for my situation. I never felt dismissed, and her dedication to helping me was exceptional.
Sharien took the time to listen to my concerns and addressed each one with patience and understanding. Her professionalism and friendly demeanor made the entire process smooth and stress-free. She went above and beyond to ensure I understood
Her attention to detail and commitment to customer satisfaction truly stood out. I highly recommend this branch, especially if you have the opportunity to work with Sharien. Her exceptional service made a significant difference in my banking experience. I hope Wells Fargo knows how lucky they are to have her!
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March 2024 by Yiset dayana Avendaño diaz
I went to deposit my cash for the week through the drive thru and sent 1000 dollars and when the cashier counted, there was only 901 dollars, this is not the first time this has happened to me, I will never deposit through this means again, you should review this, how is it possible? let this happen
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February 2024 by Natia Joy
their awful ATM has jammed my cash not only once but twice. last time was $20 now it’s $137. it’s been 3 days and i still don’t have my money back from the so called claims. i need to switch banks again i see.
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September 2023 by Fernando Ortiz (Ferocar Designs)
The Service manager was super helpful great customer service.
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July 2023 by sky
It's a bank. ?
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May 2023 by Noah M.
Went in to cancel my account. Was helped out by Sarah Woodward. Extremely polite and kind. No longer banking with Wells Fargo, but I still must applaud them for their exceptional workers. Thank you Sarah!
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April 2023 by Dan Orchard
The Bells Ferry branch is closing, so I had to move my safe deposit box to another branch. I called the branch on Barrett Parkway, and Edwinn was not only helpful, he stayed late to make sure he answered all my questions and concerns. White glove service!
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December 2022 by Blooming Flower
I Just Wanted To Share My Experience With The Barrett Pkwy. Kennesaw Wells Fargo Location On Fri. 12/2/22(4:10pm) & Sat. 12/3/22. From The Minute I Walked-In & Was Greeted By Laura(Banker), I Knew I Was @ The Right Place For My Banking. After I Told Her Of My Needs, We Proceeded To Jody(Teller), Who Was Just As Friendly, Efficient & Professional As A Person Could Be(& On A Fri. Nearing Quitting Time), To Get Some Pocket Change.. I Made A 9am Appt. For Sat Morning, To Meet With A Banker To Set-Up A Checking & Savings Account. I Returned Sat 12/3/22(9:00am) & Was Assigned To Sharien(Banker) To Get My Banking Needs Taken Care Of. Sharien, Was Also Friendly, Efficient, Professional, Very Knowledgeable & Took The Time To Explain Everything As We Went, For Which I THANK Her For Very Much. I Just Wanted To Let You Know That This Wells Fargo Location Has The UPTMOST Customer Service Anywhere, Espically In The Banking World. A DEFINITE CLASS ABOVE ANYWHERE! Just Amazed & Look So Forward To My "NEW" Venture With This Location & Wells Fargo As My Bank. THANK-YOU! Again, Ladies! AWESOME. AWESOME JOB!! As Well As The Other Tellers & Drive-Thru Tellers-All Busy As Well. Stop By, See Them For All Your Banking Needs, You'll See For Yourself!!
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October 2022 by Ask Eleanor, LLP
Going to the greet the customer at the door to entry is the better must-have customer review. During large hours with serve at the openness of no guesses, our floors are best for customer elevation.
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July 2022 by Jack H.
Wonderful experience! Sarah Woodward and team helped personally guide me through a process of making funds from a deposited check available to me quicker than the system originally allowed. Sarah gave me her card and, recognizing the urgency of the matter, was far more responsive than any Bank experience I've ever had. Great job team Barrett Parkway!
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March 2022 by Robert Jones
Friendly people but terrible service. Always a long wait but no one moves with urgency.
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January 2022 by Kelly L
I went into this Kennesaw branch today to make a simple deposit. As I got in, I looked for the deposit slips only to realize that there weren't any in their designated places. I proceeded and walked up to a teller named Cynthia who told me with an attitude to write the account # on the back of the check. I wrote it down right away and waited for her while she was chit-chatting to a colleague and ignoring me. At the end, she threw the receipt at me as if she was aggravated by my presence. I certainly would not recommend this branch to anyone, if this is the appreciation they have for the customers who are paying her salary, I'd reconsider doing business with Wells Fargo!
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December 2021 by Buddha W
This is the DMV of Wellsfargo Banks. They move slowwwwwwww and they have no training in getting down a line effectively in a timely fashion. Wouldn’t suggest coming here. The tellers are slow pace, couple that with short staff yikes
