-
November 2023 by Rakesh Mehta
Been customer for many years but last 3 instances I had to get the car wash re-done or bring manager to show how bad the service was performed. I guess time to find a better place with quality of service this place used to have. I really wished they bring the quality back.Edit: I received a call from owner and he promised that he'll work towards bring quality of their service back. For this reason I am making it 3 start and will review them again after my next service.Services: Polishing
-
October 2023 by Erik Kaminski
The first wash I received was one of the best washes I can remember at any carwash. The second wash I had was absolutely one of the worst. I’m confused at the inconsistency, but I guess a third wash will be my make or break.Service: Auto detailing
-
October 2023 by Rakesh M.
Been customer for many years but experiencing real bad service quality last couple times. Hope they bring quality of work back.
-
October 2023 by Scotsmon
Excellent experience! They took their time cleaning my truck and it looked great inside and out when they were finished!
-
September 2023 by Elizabeth R. McGuire
One of few car washes left in Kennesaw that give you what you actually pay for! I’m not just talking abt the quality of the wash for the different level memberships. But they really do change/add all the different services of/for the different memberships. Not to mention the manager is a awesome dude! ? Keep it up WashWorks
-
July 2023 by Joy F.
My car was pushed into the truck in front of me & dented my front bumper. The company is refusing to repair my car. Its a new car, only 5000 miles. The belt stopped because the guy in the front put his car in drive & it jumped the track. The 2nd vehicle was a truck & it stopped & I was behind the truck so my car stopped. After 5 mins, my car started moving and bumped into the truck & pushed it out of the car wash. The company is refusing to repair my car. The damage is over $1500.00. I will never go back to that car wash and neither will anyone I know. I think this is very bad on the companies behalf. I have been using this car wash over a year and then this happens. Bad Service !!!! Bad Company !!!
-
July 2023 by Bolan Dreher
Washworks is my go-to car wash company. The one I use is on Cobb Parkway just south of where old US 41 crosses. Just off the north bound lanes. They offer several options up to a full detailing service. They always do a good job. If it is not to your liking they will make it right.
-
March 2023 by Carla Christian
They did a good job on my SUV. The only thing I noticed was the rear view mirror hadn’t been cleaned (no big deal). They were very busy but got in and out in less than 20mins. I like the fact that they asked if you was car scent as your car is ready. Price was reasonable at $29 for complete wash plus tire shine.
-
March 2023 by Oma V
UPDATE—owner promptly replied and it appears I was misinformed on Monday about the extra charge for muddy tires. Updating this review with full points for responding to my review so quickly and kindly. I’ll definitely give them another try.They wanted to charge me an additional $20 because I had mud on my tires. Seriously? I told him I didn’t care about the mud on the tires, they can leave it there— I just wanted the interior vacuumed, but no. Unbelievably stupid.
-
February 2023 by Christa Bogumill
Honestly not worth the money. Overall, the environment was great but our cars hardly looked any cleaner at all. Still had lots of places that clearly needed to be cleaned. One of our cars even had a entire door panel that was missed and I just think I'll be better off cleaning the cars myself from now on. Too over-priced for lack of cleaning. Feels like they are rushing or maybe they need to be paid more so they'll care.Services: Auto detailing
-
January 2023 by T M
First time customer. I heard about this spot through the neighborhood gossip and decided to give it a try after what seemed like a months worth of rain in a few weeks.I was greeted immediately by the new GM. He walked me through the whole pricing options, looked at the cleanliness & condition of my vehicle and gave me a honest recommendation. After explaining to him that I’ve had unsatisfactory experiences with these types of car washes in the past, he assure me that his team does a great job. I decided to go with a #1, @ $30.My vehicle wasn’t perfect but for the price and the services offered, I can’t complain….…….until I got got home and opened my trunk. It wasn’t even vacuumed. Yes, I should of inspected the vehicle before driving off but again, the GM reassured me that they take pride in their work.Look, I get it. People make mistakes. This isn’t anything to bash a business over. Just more of a training opportunity. Some people will crucify a business over something simple like this. That ain’t me. I’ll definitely give them a second chance.Update: 12/28: the owner personally reached out to me and the minor issue was resolved. You don’t find that level of customer service these days. Thanks again. I will be returning.Service: Auto detailing
-
January 2023 by Lance Thomas
They delivered on the service expected! Still have deep scratches from rocks and trees but I’m glad I got their premium wax job done! Got rid of all the HUGE swirling and reduced minor scratches. 100% recommend getting their cheaper wax if you just swirls on your vehicle.Services: Polishing
-
November 2022 by Mark Zangari
I have been using this car wash for several years, because in my opinion it's the best full service car wash in Cobb County. During my recent visit, I got the top of the line wash, as usual and had an issue with my rear door. I spoke with Jeff, the owner, and he took care of the repair and handled the issue with professionalism and is a man of integrity. Like many other businesses in the economy, they are experiencing a labor shortage, so if you know anyone who is looking for a job, have them reach out to Jeff.
-
October 2022 by Megan Bonanto
Not a good detail . I bought their highest tier detail. Very disappointed in their approach. Backseat center console flips down, wasn’t even touched. When I pulled out of shade covered garage into sunlight there were smudges of dirt on cream exterior, dust everywhere and dirt smudges that I could wipe off with my finger. The windows are coated in smears and the car interior smells like wet dog. I always look for the best in situations but now after my experience and having read others reviews I can conclude this is NOT A GOoD BUSINESS. Plenty of people take pride in quality work. May the folks at Washworks realize cutting corners makes for an unsuccessful business model. Don’t go here. Plus my exterior still had pine needles and leaves stuck in between the windshield and hood, seriously. Based on my experience and other reviews this company should be reported to the BBB.
-
October 2022 by Ramona Oskirka
First time and not happy. The side mirrors were barely touched. The front end still had bird p*** marks that I had to clean off myself when I got home and looked it over. I should have done a check when I was there. Too many places were not clean on the outside that were easily cleanable by me. Took photos. Paid for the $29.99 wash. not the cheap one. Inside was done very well.Services: Auto interior vacuuming
