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February 2024 by Kelly Darby
I recently stopped by this location in Acworth to inquire about switching to Verizon. I was greeted by Ethan Hart. I tell ya. I was impressed and didn’t feel pressure. He answered my questions. He was very helpful and informative. He even continued to help after initially meeting with me when I had additional questions. Very good customer service. THANK YOU
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February 2024 by Ari D.
Ethan, my mom and I’s sales representative, did an outstanding job helping us buy 2 phones. He greeted us as soon as we walked in and was able to juggle helping us and another customer as well with a great easy going vibe. He has a great sense of humor as well as his other sales rep Ty, they both made coming in to Verizon a top notch experience and provided great customer service which is sometimes rare these days. Y’all were great!
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February 2024 by Tyler Heiks
Ryan K exudes service and professionalism. He was able to help me and my wife at the same time with separate issues on different lines. He got me $1140 for my 8 year old phone. The maximum value offered by the promotion was $400 and my phone wasn't even listed. When I come to this Verizon and he isn't available, I just sit and wait.
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December 2023 by clayton
I had the pleasure of working with a Verizon Wireless sales consultant recently, and the experience exceeded my expectations. The consultant was incredibly knowledgeable about the products and plans, patiently answering all my questions. Their professionalism and dedication to ensuring I found the best solution for my needs were truly commendable. I left the store feeling confident in my choice and impressed by the outstanding customer service. I highly recommend Fred Gilley and Daniel Hughett for their expertise and customer-centric approach.”
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December 2023 by Lauren VanSant
Ryan k was AMAZING! He was knowledgeable kind and funny. Didn’t even know I could get a teacher discount and he helped with that too. Ask for Ryan K! He’s the best!
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November 2023 by Tiffany Muse
Ryan k was such a pleasure to work with. He was professional and a lot of fun! He went above and beyond! We will go back to him for sure!!
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November 2023 by J G
Called Verizon and they say go to any Verizon store and they will replace the SIM card no charge. Go this location and they say we are not a corp store and it will cost me $20.00. Pushed the point and they clearly do not give a damn about support - just selling phones. He become short tone with me because I was not with his solution. So I left. If you need service NEVER go to this location.
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October 2023 by CoolLife Heating and Air, LLC
Verizon has been outstanding in every aspect of my mobile service. Their network coverage is exceptional, ensuring I have a strong signal wherever I go. The customer service, aka Ethan Hart, is top-notch, always ready to assist with any questions or concerns. Their plans are competitive and offer a variety of options to suit different needs. Overall, I couldn't be happier with Verizon's reliability and support. Highly recommended!
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October 2023 by Carly Story
Ryan K did an awesome job!! He helped us getting everything we wanted and was super knowledgeable. Didn’t push us to get anything we didn’t want either which was nice. Great time :)
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October 2023 by Marissa Groover
Ryan k was extremely helpful with us today ! Very quick and easy process and he was able to get us the best deals available!
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October 2023 by Amanda Weeks
Justin K. is the true definition of excellent customer service. He is extremely knowledgeable and caring. He took care my whole family all at the same time (no easy undertaking - there is 7 of us and mostly kiddos). I would have expected anyone else to either get annoyed or easily overwhelmed with it all. He was patient with our questions, educated us on what the best options were for our family, and made sure everyone was comfortable the whole time. THANK YOU for all of your help!! We are happy to refer you to everyone we know.
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October 2023 by Bianca M.
My family and I went to Verizon to ask a few questions about the new Iphone and ended up leaving with the 2 new iphones and 2 new samsung's. We arrived at 6 and left at 9:30 (keep in mind they close at 8). They took their time and stayed late until everything was set up. Ty was our associate and he answered all of our stupid questions and stayed very patient throughout this whole process. His coworkers were also very helpful. 10/10 would come back and recommend to friends. Thank you Verizon and Ty + coworkers for making this experience very easy.
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October 2023 by Random Person
Ryan K provided great customer service. He helped us secure new products at a great price and helped get everything set up. Thanks Ryan K!
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September 2023 by Carol Coleman
Ryan k was over and above in helpfulness in our upgrade experience. He was knowledgeable in everything we asked and would recommend him to anyone looking to do business at this location.
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August 2023 by Chelsea Koby
Ethan hart, is the best of the best and one of a kind!! If you need a fast deal done and done right come see him asap!!! He worked a miracle for me and I am beyond greatful….