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March 2024 by Isabelle Loureiro
Don’t get your passport here. Lady on Saturday called me back 25 min late and I was waiting for my partner to grab a document I forgot. She said she couldn’t wait for me. I waited an hour, she was running ahead of schedule and still told me she couldn’t see me for my 1 year olds passport. No empathy, not flexible, rude.
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March 2024 by Yusef Alwan
They give me a message saying package delivered by picking up from usps facility and I haven’t gone anywhere. I keep calling them and they keep telling me to wait for it and be patient. It’s been 2 days since it was supposed to be delivered. I mean if you guys don’t wanna work then don’t but for you to lose our stuff isn’t okay.
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February 2024 by BACK2 B
The workers are so nice and pleasant!
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February 2024 by Chris Dragiev
I made an appointment to renew my son passport at this USPS location and did I regret it. This is the second time the same employee that works on saturday told me she can not renew my son passport because she is by herself. I waited a month for my appointment which was on 02/17/2024 at 9 am. Don’t trust this USPC location with such important tasks, they don’t care.
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February 2024 by Shakey Webster
Kennesaw needs another post office. Or this one needs more staff
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January 2024 by Laura Boatner
Went to the desk. The clerk said I needed to make an appointment and her next opening was in two weeks. When I POLITELY asked her about another place, she was very dismissive. She waved me away and just said “I don’t know”. There were three other clerks there and she could have at least asked one of them.
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January 2024 by clayton
Thank you Mrs Lynn
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December 2023 by micayla ditlevson
this is the worst place ever. I would give the 0 stars if it was possible. this place lost my package. completely lost it. a package that was worth over $500 in contents. I paid an insane amount to ship it and they just lost. I went back to the office TWICE to receive insight and ask if they could check in the back and both times was denied. I can’t believe the pure incompetence that has taken place and the being told to “be patient” and “wait a few more days” while my package is just genuinely lost. I am so enraged and upset that this has taken place. I will NEVER be returning here after I go back to file a complaint. I will also NEVER tell anyone to use this post office unless they want to pay a bunch of money for package to get lost. I am beyond words in my disappointment and will be filing a LARGE complaint at the office.
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October 2023 by fonz071
Does no one answer the phone? Been two weeks….. this has been over the years and is currently horrible! I’m speaking for business and personal matters! Answer the phone, meanwhile the national passport office directs you to this lousy facility.
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October 2023 by T
Terrible, workers didn't deliver my package. Instead left a sticker on my door without even knocking.
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October 2023 by Ashley Newton
I wish I could give no stars. I've never dealt with anyone as rude as the employee that "helped" me at the post office today. I made a mistake on my shipping label which I'll admit to. He decided to make fun of me and be super rude about it. I said I'd buy a new label and that I was sorry about the mistake. In turn he laughed at me and loudly declared to everyone in the room that I made a mistake and basically treated me like I was stupid. I can understand having an off day as we all have them, but this employee was just full on mean. I will definitely be looking to use other shipping options in the future as I'd rather never step foot in a USPS ever again after today.
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September 2023 by TD
08- 29- 23 ,I received no help from this location this morning. From the Postal Master Shana and her supervisor Veronica. Dont want to take ownership of my delivering issue! I paid for PM Express service $ 28.00. It was delivered to someone else name and apt # in Cincinnati Oh. Postal Service is the reason why we have Fraud Id theft in America. Postal worker dont care about doing the right thing or just Serving customer. No one wants to take ownership. 840 Erest W Barrett Park way gets an F in my book.
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September 2023 by Julia Zhao
A very thin man has bad service attitude and speaks impatiently, hope he doesn't work here any more! he doesn't deserve to work here!
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August 2023 by Roger Whitham
The usps is a joke! Always. Worst way to shipAnything
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June 2023 by Kyler Pritchard
Dropped off two priority mail packages into the drop box. Took two days just for them to be scanned in at this same location.
