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August 2024 by Yoda Man
Garbage-level service. Constantly shoves packages too big for my complex's boxes, making me have to cut the packages out of the box. They're also horrible about misdelivering mail. I hate the USPS on general, and the Kennesaw branch is a lot of the reason why. Buckle up, ya freaking slackers!
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August 2024 by Chris Keylon
Gave what I needed
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July 2024 by niko bux
It was busy, but I thought the line was moving decently well. I do think the man that helped me could’ve been far nicer than he was. I felt he belittled me, and make me feel stupid for asking for stuff. Not a unique experience either, it seems. Thankfully this one isn’t close to my house, won’t be making the mistake coming here again. Awful experience just to drop off a single small package.
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July 2024 by Xande de Oliveira Neto
A very anticipated package spent ALL DAY under "out for delivery", I've waited and checked the tracking status countless times.. only for them to have the status change to "Held at post office PER CUSTOMER'S REQUEST". There was no signature required and I was home at the ALLEGED time of "delivery attempt", ARE WE JUST MAKING STUFF UP NOW?!? I work long shifts at a local hospital and won't be able to pick up this package until literally 8 days from right now! This is unacceptable and this kind of incompetence and malicious practice needs to be addressed and responsible party(s) be held accountable. UNBELIEVABLE!
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July 2024 by CURLYTOP
Please help me to understand???!!!
The box is maybe 15 feet from the mailbox! The instructions are on the parcels " to take to the door"!! This day their were 3 parcels cramped hanging outside of the box! Should I be grateful that they weren't placed at the garage, after, being scanned to the front door? Concern customer.
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July 2024 by Elizabeth Gutierrez
Good morning, the passport service, the people are not friendly, when you ask for information they answer you in a bad way and I think that if they don't like their job, they should look for one where they feel better, the people who are going to pay for a service deserve respect and in that type of work you need people who like to serve people, thank you very much.
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July 2024 by Rondelle Cellini
This place is awful!! Not enough workers at counter so there's always a long line. Plus, forget about holding mail & starting delivery again, if you're lucky you'll get it a week late. I just drive further to the Acworth location.
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July 2024 by Katie Raechel
A little disappointed to see the drop box is closed up…
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June 2024 by Kanaya
Ernest was the best with helping me with my passport application!
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June 2024 by Rand Eberhard
This is a great location. I observed a customer that came in mad and looking for a problem, testing three of the employees and he wanted them to call the cops over a very minor matter. I understand people are stressed out here and he was totally out of line.the employees handled it with excellence. This is one of the best United States Postal Service locations that I’ve ever been to. I’m thankful I live in Kennesaw and frequent this place.
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June 2024 by Bryanna Cali
Went here to get our passports. Our time was for 11:15 but we got there at 11 thinking it would take a while. I had to redo a form, but it didn't take too long. We got our pictures taken. The staff was nice but also stern to make sure we had all of the right stuff. We ended up leaving before 11:30. Overall a good experience working through a stressful process.
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June 2024 by L D. S
If you want to send a package just be prepared to have to purchase tape here at this location . I have my regular post office I always go to at another location and they never ever tell me that i have to buy their tape and they don’t mind taping up the package for me. At this location she told me I have to buy tape and she was making sure to let me that she’s not about to tape up my package for me even though i didn’t ask her to do that for me anyway. Also the guy that works there , when he got finished with another customer, he just decided to walk off while I was waiting in line. I didn’t really like my experience here.
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June 2024 by Anna Rose
please answer the phone :( please
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May 2024 by Shalandra Battle
Hi I Would enjoy working @ the post office!
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April 2024 by Angelina Sorice
Busy but they were moving quickly! Successfully hand cancelled our wedding invites.