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March 2024 by Madinah
Horrible customer service. The associates have unfriendly attitudes. Very slow moving.
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March 2024 by Kelly Snead
This location never seems to open on time. Today I visited this site at 9:45 and they were still closed and no one was on site. Supposed to open at 9am.
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February 2024 by Diana Romo
They are late to open, bad attitude, ten people in line and one person alone doing 50 packages. Rather go to another PO
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February 2024 by Kate Cruz
Great xp, have been here many times and always was helped beyond expectation.Good vibe, fast work
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January 2024 by Tara B
I took my wedding invitations here, which have wax seals on the back. I'm not so dumb as to assume these can be mailed like regular letters, but I'm capable of Googling, and I learned special envelopes can have their postage hand cancelled (as opposed to going through the machine).I bring my invites (16 in total, so hardly a big deal) and inquire about how much postage for each, as well as can they hand cancel each? The woman up front was rude from the get-go, and I could tell she hates her job, because she was very dismissive of me. Then when I asked her about hand cancelling, she said no she couldn't do that (translation: "I'm too lazy to do that.") I can appreciate not liking your job or wanting to do it, but this is my wedding, so I don't have the time or patience for lazy postal workers.I've always had good experiences with the Acworth post office, so I took them there, and wouldn't you know...they hand cancelled them for me! All of this to say, if you have a transaction larger than purchasing a book of stamps, steer clear from this post office. They couldn't care less.
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January 2024 by nina dorman
I would give this location a ZERO STAR if i could and i would rather drive 100 miles than go to this location. They have the RUDEST employees in there. I just moved to the area from a different state and was the only person in there so I went to the desk to ask them how they do their services and the lady at the desk ROLLED HER EYES and said “haven’t you ever been to a post office before”… Get out of customer service if you can’t be nice to people!
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December 2023 by Alyssa Hindmon
This location is an Official USPS post office. We see online that we are supposed to go in-person to a USPS office to request a change of address when a family member passes. This location apparently doesn’t have the paperwork to accommodate that should-be-simple request and the employee told us to go to a different post office.
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December 2023 by Nicole Pitts
Twice I have tried to go during their open hours, but they were actually closed (lights out, door locked) despite even the sign on their door saying they should be open.
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December 2023 by Andria
The lady working the front is just so sweet, heard her helping multiple people with the best patience and kindness.
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December 2023 by Xavier Robertson
What kind of Post Office doesn't have a post box but advertises it on their website You do realize that that's false advertisement right
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October 2023 by Allison Ruff
Extremely rude and refused to listen to my request to have envelopes hand-cancelled. Said it wasn’t possible, even though another nearby post office was very kind and would provide the same service easily. Walked out without using them. In refusing to provide a service they advertise, they would be charging me for the service without actively providing it
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September 2023 by TD
08- 29- 23 ,I received no help from this location this morning. From the Postal Master Shana and her supervisor Veronica. Dont want to take ownership of my delivering issue! I paid for PM Express service $ 28.00. It was delivered to someone else name and apt # in Cincinnati Oh. Postal Service is the reason why we have Fraud Id theft in America. Postal worker dont care about doing the right thing or just Serving customer. No one wants to take ownership. Kennesaw locations gets an F in my book.
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July 2023 by Julie Hunter
Since most USPS stores get bad ratings, I wanted to leave a recent rating and review for this store. First of all, fast and friendly is how I'd sum it up. And OPEN! (at 4:30pm) since it seems to be rare that these places are open during their posted hours. Thank you to clerk 15 for her courteous service!
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May 2023 by Alexandria L
Staff was rude when I tried to send off a return. I will not come back to this location…. Staff needs to be retrained on how to provide proper customer service.
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April 2023 by Jennie K
Put a sign as big as your ATTITUDE at the door saying there is NO FREE TAPE AT THIS PLACE. All those ladies who work here always have the attitude every time I come, like you having a bad day is not my problem so don't bring it towards me. I HAVE NEVER SEEN ANY OF THE OTHER USPS LOCATIONS SAY THAT THEY DON'T PROVIDE FREE TAPE EXCEPT FOR THIS LOCATION. DON’T LIKE YOUR JOB, QUIT.
