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October 2024 by lawrence camp
Satisfied with cost, selection and staff.
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November 2023 by jayne blanche
Go see Christie. Extremely helpful, nice and welcoming, kind spirited saleslady! Found the best replacement for my old mattress with her help when I needed it most!
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November 2022 by ed finnegan
Very helpful and great prices compared to sleep number and tempurepedic
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April 2022 by Susan Creeden
This is our go-to Mattress store. Great quality and pricing. We have bought from here for over 20 years.
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July 2021 by Michelle roman
*****Please beware of this company****I really wish I would have read some of the negative reviews before making a purchase from OMF. I actually purchased both a mattress and box spring. A little over a week after the delivery of my mattress I called the store and stated that the mattress felt and looked like it had a dent in the mattress. I spoke with (Paul) and was told that’s not normally I just need to get use to it because it’s a soft mattress. Ok, I was a bite confused but thought maybe I just need to get use to the mattress. A week later someone I am assuming from corporate calls me to inquire about the mattress, I said I’m not sure but the mattress looked and felt strange (ok me still going with the conversation I had with Paul) I said maybe I need to get use to get. Another couple of weeks go by I thought this can’t be how a mattress is supposed to be (Can’t be). I call back to the store once again spoke with Paul and he tells me again that it’s me, I said absolutely NOT, so now we offers a service call for two weeks, after no call after two weeks I call back Paul again says know one called you No!! Ok let me email corporate ok, still no call,I call back again finally to have someone call me a couple of days later. Robbie comes out and immediately says somethings wrong with this mattress. After taking several measurements he comes up with picking up the mattress taking it apart ( he’s exact words ripping it apart) see what’s wrong with it, fix it and bring it back, maybe I am wrong but who would want and mattress that has been ripped apart put a bandage on it and bring it back after complaining a little over a week of delivery. They won’t even give me my money back for one (paid cash) This has really put me in a situation to review everything that you sign for because I truly don’t trust this company’s ethics. Also, I truly believe if I would have let them leave the mattress on my porch as they recommended they would have 100% blamed it me for the mattress being defective. To top everything off like I said they won’t give me my money back for a defective mattress, but they want me to wait another 10days to come pick the mattress up to rip it open and repair, why not just give me a used mattress. Please shop around before purchasing anything from this company because they honestly think it’s right to rip open a mattress and fix it and bring it back. One of the most horrible experiences that I have had with purchasing something that you expect would have better result than this. I think they feel it’s a privilege to have there product,but I can tell you this would be my last time purchasing anything from OMF, because that merchandise they selling is surely defective and certainly not well put together. I just couldn’t image how many mattress they put out without inspection and then like it a you problem & not only that but suggest that you pay to restock something they give you damaged as well asoffer that you select something else and pay more money. Trust me know one of my family or friends will be buying anything from their company now thats 100
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June 2021 by David Lary
I have done business with them for 25 years and have never been disappointed in any way. Very nice people to do business with and definitely not pushy to make a sale.
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June 2021 by William Leach
We bought two adjustable frames and mattresses from the Original Mattress Factory. One of the frames stopped working this frame was not made by them they now make their own. They replaced the old one almost immediately. Definitely recommend them. Special thanks to Tucker.
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June 2021 by Dawn Wilson
Very detailed and informative visit. Chose the best fit for my children and myself.
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May 2021 by Anne Carr
Great service, great product!
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February 2021 by Leslie Keener
Best mattresses & delivery services!
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November 2020 by Mike from Marietta
Excellent little store that is set up very well. They have a great display that helps explain what each mattress is made of (displays showing mattress cut-away cross sections), and we could felt that we could try the mattresses as many times as we liked until we found the one right for us. The salesperson was excellent and explained everything and answered all our questions and was never pushy. The prices seem to be in line with other reputable places, but I think you get better quality for the money; clearly a better value.
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October 2020 by sheila carter
Went to exchange a mattress I could not sleep on being too soft.
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September 2020 by Mike Warrak
Excellent little store that is set up very well. They have a great display that helps explain what each mattress is made of (displays showing mattress cut-away cross sections), and we could felt that we could try the mattresses as many times as we liked until we found the one right for us. The salesperson was excellent and explained everything and answered all our questions and was never pushy. The prices seem to be in line with other reputable places, but I think you get better quality for the money; clearly a better value.
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September 2020 by PhilandSally Robb
The salesman was very informative and the products were well made. I was looking for a flippable mattress which was in their mattress lines. I'm old fashioned and I believe, based on experience, that flipping a mattress on a regular basis maintains the quality of a good night's sleep.
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February 2020 by Janice Steed
The sales staff was helpful and answered all our questions. There was no pressure for us to buy. We highly recommend this store and the products they sell.
