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“Came here on the day of the grand opening and the team at was amazing! Auden greeted me with the friendliest attitude I’ve experienced from any business in recent years and he helped me select the right wash for my truck.
Caleb was very attentive to any comments or concerns that I had and they even gave me a free air freshener for my car!”
“My wife found a pair of boots immediately upon entering the store and that rarely happens. The customer service was great as well. We'll definitely return!!!”
“Needed a suit, didn't know where to begin; Cari was a huge help with finding the right fit, color, etc, and even gave me advice for what accessories to match the suit with for the occasion. Really great customer service.”
“I purchased a Nike drawstring bag and Men's size 13 Nike Air Slides to make my 15 year old son an Easter bag not basket! He was so Happy even though he knew the real reason for Easter. Shoe Carnival is the best. I ordered 2 or 3 days before the holiday. I picked up the bag at the Kennesaw location, I arrived 2 minutes before they closed. Still good customer service. Also the shoes had to be shipped. The shoes was delivered on time! Keep up the great work Shoe Carnival!”
“I visited Vans in search of shoes. Cale was a great help. He explained about the variety of shoes and helped me pick out a pair. There was a Buy One Get One half off sale, so he helped me pick out another pair. Customer service is rare these days. Cale is exceptional!”
“Ms Beth was soo helpful to my grandma. She has the patience of Job and the sweetest disposition. She helped my grandma find the perfect fit/style after much searching.”
“Staff was pretty knowledgeable. If you're looking for smaller sizes, no problem. I wear a size 11 and my husband size 13, those are normally not in stock. The staff are quick to let you know that it can be ordered online and shipped to your house for the same price that the store is selling it for. Which is great, but you no have to wait 4 to 5 days to get them.”
“Went in there with my sister friend & she bought 2 hoodies that were very nice!!! The employee "D" was very helpful, friendly & professional...thank you "D"!!!”
“Forget Sally's, lol. This place always has everything that I need. If I go to another beauty supply store and they don't have what I'm looking for -- guess who does? Sarah's! If I can't locate which aisle a product is on, the workers will quickly show me. I've noticed that certain things they carry on their shelves are sometimes a dollar or two more than other beauty supply stores, but I usually just buy it anyways from Sarah's because I'm paying for the convenience because I don't feel like driving all over Cobb County, just to save a couple of bucks. Lol.”
“I would like to thank the employee named Leslie Ann in Dresses for the great service! She was so nice and helpful as i was trying to find a blause and I did. Great Customer Service! I went to several other stores at the mall yesterday, 1/4/20 and couldn't find anyone to even ask questions. Laslei went above and beyond! Congratulations Leslie Ann.!!!”
“This DSW store is relatively bigger than in other places. An extensive collection of different brand shoes has made it easy for shoppers to select shoes as per their taste.”
“I'm am 12 and me and my mom we we're looking for baseball stuff and we found Elijah he was soo nice he helped us with gloves cleats and bats and now we have an great idea on what we need to get if you ever go here look for Elijah.”
“The owner was absolutely the best when helping me out with getting some new shoes for my daughter, I won’t go into detail but he went above and beyond to make sure she got the shoes she needed. Awesome company and a great business man. Will definitely be a customer from now on.”
“BEST CUSTOMER SERVICE EVER!!! This is hands down my favorite Foot Locker now. I purchased 4 pair from them and the team was amazing. Customer Service is top tier at this location.! Mrs. Tina, Kaylee, Amirra, and Ryah…. THANK YOU for going above and beyond.”
“Very great staff. They definitely know the store. Management should take notes. The staff had to do some interesting searching to find some shoes for us, but they did! Will go back for sure!”
“This place is absolutely amazing, there's a girl there by the name Sabrina whom we always ask for when we go in which is on a regular basis seeing how we have 10 children. She is the best and most helpful person at a retail store I've ever met. So thank you Sabrina for all of your continuous help and we look forward to buying our shoes from u. Happy holidays and thank u for being such a good employee.Mrs. Mccloud!”
9AM - 9:30PM
425 Ernest W Barrett Pkwy NW #1100, Kennesaw
Shoe Stores
“Called in to see if they have turtle necks and the customer service was excellent, warm, and welcoming. This store should teach the store at Akers Mills Square some good customer service.”
“I don’t even write reviews at all but this place deserves it because i had a problem with one of my jerseys and Bryan fixed it right away. I’m telling you that guy is good at what he does and whenever y’all go in there make sure to ask for Bryan because he’ll get you right! Shoutout my boy Bryan! Ya’ll go holla at him ?”
“I came in to get my husband a pair of shoes for his birthday. The staff seemed to have their hands full with all the other customers that were in the store as well. There was this lady who was giving the managers a hard time as it seemed like she was very frustrated about her shoes. The one manager Yanice handled the situation very professionally and didn’t raise her voice or get visibly upset when this lady was yelling in her face. She called customer service and I’m assuming told them what was going on, and after she hung up let the lady know that she was getting a replacement shoe. The whole time while she was getting screamed at by this customer with a horrible attitude she had a very understanding attitude and was very helpful. After the customer left and it was my turn to check out out, she said “thank you so much for your patience. I really appreciate it” with a smile and it made me believe that not all retail workers have a chip on their shoulder!!”
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“Katie Jane was absolutely amazing she helped me so much!! She is so pleased with my experience she definitely needs a promotion ASAP! Extremely helpful please go see her my experience was so seamless!”