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July 2023 by Tim C.
I live a mile away and i will never use the place again. Stay away. The pumps never accept your card when try and use your fuel rewards. This store is always a problem. Show 1 price on the board and charge you different price.
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October 2022 by Drew C.
Selling fake vapes with no refund :( box and actual vape are different than the real ones. As well as flavor. don't buy a KangVape here, u won't be happy.
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August 2022 by Leo D.
False advertising gas is different price after you fill you pump Pumps are old and. Slow Always check you recipe and the price are advertising
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February 2021 by Ethan M.
I'd love to give this shell zero stars but obviously we all know that's not possible. the manager Victor is very unprofessional and whatever little girl of an assistant that works with him is also unprofessional. you might as well go up the street to racetrack or QT if you want some good service this gas station is ridiculous.....
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December 2020 by John Hewitt
Prices listed aren't the price you pay and they have an answer for everything. Dishonest people. This location used to be a good one years ago.
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November 2020 by Chuck Cooper
Still the worst gas station in the area, do yourself a favor and go to one of the other two stations right up the street
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July 2020 by George B.
Trash and fuel puddles abound. Then halfway thru my fill up the pump shut down with the message pump closed. WTH? I once liked and shopped this location. Clean it up folks or sell it to someone who cares.
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June 2020 by the70boss302
Price did not match the sign. Did not apply Kroger plus rewards. Will not stop again.
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December 2019 by Bradley Cook
Charging more than the prices listed on the shelf, then wants to argue that I’m wrong. Only took two trips to the shelf to prove it. Rude. Phone number listed for the store is incorrect, and he wouldn’t give me his boss’ phone number so I have to make a return trip to talk to the manager. Great way to win customers.
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September 2019 by Mohammad Ali Karimi
stay away from this location... got ripped off here and bad mouthed by the clerk.
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June 2019 by gh0st
My least favorite gas station out of the 3 (Shell, QT, Racetrack) on Bells Ferry right near my house. I often alternate between going to Racetrack, and going to QT....but I almost NEVER go here, to shell. The employees change a lot, and its a mixed bag whether they are going to be friendly or not. The food selection sucks compared to QT and racetrack, and the gas prices are sometimes a bit higher too. If you are in the area, go to the much nicer QT or Racetrak.
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May 2019 by Avery H.
I use this gas station quite often because I use the Shell Rewards program. On this afternoon the system that calculates the discount for the program was not working and not only did I not get the discount for being member of the Rewards program but also did not get the credit for the visit to the station. Quite disappointing but I am sure I'll be back.
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April 2019 by leatherhead32
Been using this station faithfully for years. Even with Racetrac and QT up the street from this station I stayed with Shell because I was able to use my Kroger points to get 10 cents off per gallon. Well, recently they added a surcharge to use your card at the pump. The CASH price is the same as Racetrac and QT....but the CREDIT price fluctuates. The first few days it was 5 cents more....then suddenly it was up to 20 cents more per gallon to use your card at the pump! Ridiculous! It has been 12 cents more for credit the last week or so. Who wants to bring cash I to the store to pre pay, then walk back into the store for you change?! So no more for me Shell. You have lost a long time customer to the big boys up the street. Adios.
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April 2019 by Bill Upshaw
Was charged 30 cents a gallon extra for card not realizing it...You got me for an extra $3 today, but you will never again see my money. Karma will get you...not a chance in the world you will make it long term. Shame on you guys...your practices are immoral, and they should be illegal.
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April 2019 by Eric Hummel
Getting worse and worse. No water to clean windshields. The car wash hasn't worked in a year. Prices not as competitive as they were.