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February 2024 by Christian Friese
I have been working with Chris, the Branch Manager on several business and personal checking concerns. I have to say, even though I did not open my accounts with him or at this branch, I have never worked with such an attentive, caring bank manager. I can tell he loves what he does and more importantly loves helping PNC customers.
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November 2023 by Meghan Lawson
Very disappointing experience. Made an appointment 2 days in advance with Amy to open a money market account. You would think she would have known answers to the very basic questions I had with regard to opening the account. She had no clue. So instead of being prepared for our meeting she proceeds to make a phone call in front of me and stays on the line for at least 10 minutes to get my simple questions answered. When she finally got off the line she sat there and I asked "did you get my questions answered?" She states "yes" and proceeds to give me an answer to a question I never asked. I then asked had she opened a money market account before in which she stated yes. I have had many money market accounts and I knew at the beginning she had no clue what she was doing, and was in fact inexperienced. I politely thanked her for her time and left. I was transferring several thousands of dollars and she knew that, why would she not take the time to at least study all the details of the money market account before meeting with me? PNC.. Please do better to ensure that your agents are experienced in the accounts they are opening for clients and can answer basic questions. This was disrespectful to my time and my money.
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July 2023 by Greg Brightwell
Had A very professional and courteous experience with Christopher.Helped us get the best product for our situation, was very prompt, and even offered restaurant suggestions.We don't live in the area.
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May 2023 by Jenifer Martinez
Terrible branch overall disappointed with the services. Had a car loan and somehow over paid my car loan and was not made aware until I went in to the branch. They did not even have my last payment in the system if I had not kept my receipt that money/payment would have been lost. They were still saying I had a balance and when the manager made a few calls I had no balance and a check was already issued for the overpayment. Received the check however it was not under my name but the other person that signed the loan with me. They are not able to reissue the check with my name even though I’m on the car loan. Pathetic…
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February 2023 by Angie Huff
I was going to a funeral please don't follow me it's disgusting and it's wrong
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October 2022 by Curvy Mya
Horrible bank that doesn’t care about helping customers or providing updated services to help long term exsisting customers. I’ve had an secured card with them for over 4 years to build my credit, now that I have done that it’s no way that they can or will change my card to an unsecured card. They actually want me to apply and to get a whole new card that really defeats the point and I swear if it wasn’t for the age of this card on my credit I’d close my card but it’s cool PNC if you need my $30 a year in fees because that’s the only thing you’ll get from me
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September 2022 by Anna Yoo
Drylck refused to serve me cause I came 15 minutes before closing and opening an account takes longer? I drove all the way up because it was the only branch open until 2:00 in the area. He also said that he cannot stay after 2:00. No wonder this branch is getting worse.
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August 2022 by David McGough
Came here to cash a check. Called before we came and they said they could cash it. When we got there they told me they couldn't because they didn't have the funds. Utterly rude hateful staff. Do yourself a favor and don't go to this branch.
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July 2022 by Marilyn Schmid
I came in to make some deposits for my business. It took several minutes for the teller to get off the phone to help me. He then said he would knock out my deposits and told me to have a seat. Meanwhile he proceeded to help 3-4 customers that came in after me. When I walked back over to him he had not done anything with my deposits and at that time gave them to someone else to process. I could understand if they were shorthanded, but there were other employees standing there doing nothing. My company is the actual banking customer, but I can tell you I would never consider being a PNC customer myself. Had anyone at this branch shown me any consideration for them making me wait, I probably wouldn't have written this review...but no one did.
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April 2022 by john johnston
Waited 20mins to be seen when they was able to see me they got on the phone and made me wait longer. Just fun they called someone back instead of helping clients. Not happy with customer service here.
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December 2021 by Mya Woods
Horrible bank that doesn’t care about helping customers or providing updated services to help long term exsisting customers. I’ve had an secured card with them for over 4 years to build my credit, now that I have done that it’s no way that they can or will change my card to an unsecured card. They actually want me to apply and to get a whole new card that really defeats the point and I swear if it wasn’t for the age of this card on my credit I’d close my card but it’s cool PNC if you need my $30 a year in fees because that’s the only thing you’ll get from me
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June 2021 by Tate Morgan
Wonderful service from Raksha! Will definitely come back to this location for any banking needs!
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December 2020 by Salex Auto sales
Worst Experience ever. Don't bank here pls or any other branch for that matter. Froze my funds and no one can give me a reason why. Made me suffer during COVID-19. Please stay away.
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September 2020 by Elliott Lawson
.NIGEL Perkins has been absolutely a pleasure to work with at this location. Hes certainly a first class gentleman best experience ive ever had with a manager also learned how to handle things differently in business thanks for your help.
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January 2020 by victor jenkins
I have a PNC BANK CHECK FOR $20454.00 I was told that they didn't have ANY MONEY. I then asked them to give me a cashier's check for $16300.00 and the rest in cash. They then told me that THEIR OWN CHECK WOULD HAVE TO CLEAR before they could do that. This is the worst bank in the world.
