O'Reilly Auto Parts in Kennesaw is a great and convenient store with a large part inventory for vehicles. Customers report a great experience with a great, friendly, and helpful staff. The store offers very fast same-day part delivery from other locations. Many note the helpful service, with staff showing how to install wiper blades free of charge and expertly installing a challenging new battery despite the cold. The staff is described as wicked awesome, sweet, and knowing exactly what they are doing. The store provides an exceptional level of customer service, with associates taking ownership and going out of their way to help resolve tricky issues. They spend valuable time to identify and locate the correct parts, ensuring the process is handled correctly and answering all concerns. This commitment to excellence and transparency is highly recommended. The store carries the needed parts, tools, and accessories and offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. They also resurface brake rotors and drums and have a free Loaner Tool program. Many parts come with a lifetime warranty.
Called to ask about a canister purge valve for 2014 Ford Edge v6. They had it on hand for $39 with lifetime warranty. I told them I was coming to get it. Arrived and they had it sitting on the counter next to the register. Super quick check out. Great customer service.
March 2025
Arian was a LIFE SAVER!!! I just locked my keys AND phone in my jeep and was completely panicking. I figured there was a special kit or tool I could buy to bust my window, but Arian went above and beyond and helped to unlock the car HIMSELF. Good work deserves good recognition, thank you SO SO SO MUCH!!! 10/10 🌟🌟🌟
February 2025
I visited here today after I accidentally locked my keys in the car. An amazing employee, Arian, was able to assist me. He was polite, considerate, and friendly. I sincerely appreciate his help. Please give them a raise or show some consideration for one of your best employees! Thanks Arian!
