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December 2023 by Adanna O.
I love here. Customer service is top tier. The owner is there for you and assist you in any way. I would recommend to friend and family. Best part, it's close to Kroger. You get to do both groceries and hair shopping in one place. Visit and thank me later :)
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October 2023 by elisha Johnson
she is selling fake Lock n gel for $29 I get home only to see the texture of this product, very soft like jam and then they say no refunds. I wonder how we can sue them for selling fake products !?? they need to be reported please somebody open up a black business
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October 2023 by D'erica Williams
Very rude and accused us of touching a wig and chased us down. They even came over the intercom yelling “Don’t touch wig!”. Too many rules.
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August 2023 by Bujigirlz Beauty_bar
The xpression braiding hair 42” is $5.99 when beauty island which is less then a mile away has the same hair for $4.99. I wonder what else is over price at this location.
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July 2023 by Jessica O.
very friendly and have a wide selection. the lady at the front always says hello when you walk in and they will help you if you need it
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June 2023 by Christina H.
Purchased an item from here that I like, the store had nice inventory. However, when it was time to check out, the clerk announced my total was higher than I expected. When I questioned why the total was higher than the sticker price including tax he realized that he overcharged me. It could've been an honest mistake but for places that do not give itemized receipts please be sure you fact check their total. Pull out your phone's calculator if you must but don't make it easy for businesses to over charge you.
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June 2023 by Juno Jang
This location has hard to find stuff for area like this. It's little unorganized, yet has stuff as bantu, snail cream, cool selection of body oils, and many other random goods!! Recommending this store, be nice to workers!! I'm no longer here, yet my soul will be!! Have fun shop here!!^^ (I'm relocated towards midtown yet I still love here due to how hard Lina been working for so long with her souls put in.)
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June 2023 by Dènasty Philpot (Dee)
The only beauty supply store I shop at in the area!
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April 2023 by Aniaya R.
if i could give this place zero stars, i would. whoever the woman behind the counter is, she's a rude racist. my husband went in to get a couple of items for me and when he went to check out, his card was locked causing the transaction to decline. she told my husband to "check to see if the card was his with his name on it" as if he were trying to pay with a stolen card. it's unbelievable and upsetting how in 2023, black people are still being discriminated against. i'd advise other black people to not shop here. this place does not deserve the money you work hard for!
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January 2023 by ferran george
This was my first job, I still love coming here 4 years later! The only beauty supply I go to !
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December 2022 by Miah R.
If I could give zero stars I would. This store is the absolute worst store I've ever been in, in my life! The products were too my liking but the customer service is so undeniably disgusting. A couple years ago The owner of the store accused me of stealing by yelling at me and violating me by reaching into my hoodie pockets. She was literally YELLING at me. I had put some false eyelashes in my hoodie pocket while I was walking around looking at the wigs. I had no intention of stealing it, I just needed my hands free. Mind you, I walked into this store with a thousand dollars in cash ready to bless this business and buy their wigs. Recently I went back to look at their wigs again and the owners husband (who also co owns the business I believe) started to welcome me in. I said thank you I'm just going to look at a few wigs. And he immediately told me there wasn't enough time for me to shop for wigs there and closed the door in my face. They still had 30 minutes before they were closing. The store was open. Never ever go here. The owners are rude, inconsiderate, and try to make you feel like a criminal for wanting a couple cheap beauty products. Gross gross gross. I feel completely violated and judged. So awful I can't express it more.
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November 2022 by LaKeisha McCants
Buyer Beware!! Prices clearly marked in the packages will not be honored!! I picked up 4 different products with sale stickers on all of them, none of the prices were honored. I showed her where it he item was in the store and she saw several with the same prices as the ones I chose. She honored none of the prices and I cancelled my entire order. I’ve been shopping here for a couple years but this was the last time. Verify your prices before you pay! They also don’t offer refunds!
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November 2022 by charity kariuki
Amazing customer service !!!!! I got a last min hair appointment for 7am the next day before stores opened and needed braiding hair. I went last min to find braiding hair when they where closing and they where so sweet and nice. Didn’t know what I would have done. I am forever grateful and now I’m a forever customer!!
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November 2022 by Libby
They have a very nice selection and great prices. Occasionally I'm disappointed in the quality of one of their products, but overall I've been very satisfied. Thanks to Metro Beauty Supply, I can afford to own 60 different colors of nail polish!
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November 2022 by Bridgette K.
I go into this store frequently and haven't had any problems until now. I had went in today to get acrylic powder and liquid because I am out and as I am going through the colors to decide what I want the owner calls one of the employees up front with her. I didn't think anything of it until the owner and the employee walked up to and the owner says "take everything out of your pocket". I was so confused and asked her what she was talking about and she responded with "I saw you in camera you put one of the big acrylic powders you picked up in your pocket". At this point I was VERY angry. I took everything out of my pockets and threw it all on the grounds turning around so that they could clearly see that I absolutely did not steal a $6.99 thing of powder and told her she needed to go recheck her cameras and see that she is completely out of line. She tells the employee to not let me out as she walks around to the cameras and at this point I was so heated the employee can feel it. As she checks the cameras she seen that I in fact DID NOT take anything and that I indeed did put it back on the shelf where I picked it up from to look at it and says "ok its ok you did put it back". I in a very enraged tone as I sling the door open inform her that I will NEVER be back. The owner of this place is falsely accusing people of stealing and I will be letting the people in the area that come to this place what type of people own this business! NOT EVEN A SORRY!