-
November 2023 by Ryan Beech
My wife and I recently visited Mattress Firm in search of the perfect mattress, and we were fortunate enough to be assisted by Brandon Greene. From the moment we stepped into the store, Brandon was attentive, patient, and incredibly knowledgeable. He took the time to understand our needs, preferences, and any concerns we had.His expertise in the various types of mattresses available was remarkable. He explained the benefits of each mattress type in a way that was easy to understand and helped us make an informed decision. What impressed us the most was his no-pressure approach; he was more focused on ensuring we were happy and comfortable with our choice rather than just making a sale.It’s evident that Brandon not only has a deep understanding of his products but also a genuine care for his customers’ well-being.We highly recommend Mattress Firm and especially Brandon for anyone looking to purchase a new mattress. His professionalism and expertise made our shopping experience enjoyable and stress-free.
-
November 2023 by Abigayle Lofgren
During a busy sale, Justin handled our transaction with ease. We could not be happier. This is our second large purchase using this center and Justin.
-
November 2023 by Gary Webster
Brandon was great and very helpful. I spent more than I planned because he gave us a good deal on our premium bed.
-
October 2023 by Douglas Lynn
I called the store and ask for a bed frame...They were most helpful.I drove over and while Justin was writing it up....The other associate loaded this frame in my car. Quick and simple was the way they handle this transaction.Doug
-
September 2023 by Corey Kilgore
Looking forward to sleeping on my first Purple mattress! Thank you Will. I had a great experience getting to know you and the product.
-
September 2023 by Rick Connors
Beau was awesome to work with this evening. We were greeted immediately and help select our mattress very quickly!
-
September 2023 by Alex Kashani
We walked in looking for a new mattress and were immediately greeted by the manager Justin. He was knowledgeable, friendly, and asked all the right questions to help us make a decision on the right mattress for us. It was a pleasure dealing with him and mattress firm. No muss no fuss. Easy and fast shipping, the right prices...it was a no brainer going into that store.
-
September 2023 by Leslie Guzman
Came during the Labor day sale and got an amazing deal on my mattress. Sales Rep, William was so welcoming and knowledgeable about merchandise, processing and financing. I’m so happy I decided to visit this Mattress Firm Location!
-
September 2023 by Lauren Wood-Viscardi
This was my second time working with Justin. He gave appropriate suggests and then gave me all the time I needed to make a decision. He then set up a great delivery, and I am sure that I will love my new mattress.
-
August 2023 by LaFrench Rollins
I received absolutely amazing and professional service upon entering the showroom floor. I was extended a warm and friendly greeting by Mr. Couch and following that everything went seamlessly. All my concerns were addressed and I was allowed to test the product as a potential buyer. Due to having been diagnosed with Barrett's esophagus I was in the market for an adjustable frame and found the perfect fit for my needs. I have never been treated so kindly and received all the necessary information needed to make a decision about one of the most important purchases that I would ever make. Thank you Mr. Couch and thank you Mattress Firm.
-
August 2023 by Roger Wright
Wish I could say better things because our salesman was great for the most part, but our mattress purchase included a adjustable base and the thing BENT WITHIN A WEEK. We are not overweight or mishandling it, the base is simply engineered poorly with cheap materials. READ OTHER REVIEWS ON IT! I would've gotten another mattress with a different deal and gotten a base separate had there been some honesty about how bad it was known to be. Moreover, it had a warranty but it is directly through the manufacturer (Leggett & Platt) who are basically criminals and won't respond, run you in circles, or will give you anon monitored email to respond to to get you off the phone. Mattress Firm itself doesn't appear to care about this, it's not part of their warranty. BUT if the base then messes up the mattress you just bought, it voids the mattress warranty!!! Wow now that's a scam for the ages!
-
July 2023 by Britaney Z. Murphy
THANK YOU, TRENT at the Hwy 92 location! I was working with a tight deadline when the mattress I ordered on Amazon didn’t deliver on time. In fact, it was lost. I had a 24 hour window to work with to finish my guest room in time for family/guest coming in town. Trent called multiple other locations to check their inventory for me, and ended up hooking me up with an amazing mattress at the 955 Barrett Pkwy location. Thanks to this team, my guest room is complete and our guests have a super comfortable mattress to sleep on! I will remain loyal to Mattress Firm for all our future mattress needs
-
July 2023 by Enloe Lucas
Our sales rep was very helpful & friendly! He found us a great adjustable base on clearance!
-
June 2023 by Meghan Ferguson
We had a great time for our first shopping experience! The salesman Bo was very helpful, easy to talk to, answered all our questions and gave us space to discuss before we made a decision. Great experience all around!
-
June 2023 by Brandon Foxworth
Justin McCartney is the man!! So knowledgeable and very friendly. He made our buying experience a breeze and no pressure. Highly recommend this guy for anyone wanting a new mattress! Thanks Justin!
