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November 2023 by Deborah Moore
What a shame! Vacuum only takes quarters as pay, change machine will not take in the dollars. I tried to buy a $1.00 Armerall packet ( price listed on the machine ) only to be alerted that it would .25censt more, I added another dollar only to find out the machine will not give change. .75 cents sacrificed! No way to use the vacuum and no-one on site to talk to. I now see the other reviews and realize this is the norm. Shame! This would be my go to if it wasn't a rip off.
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October 2023 by J Idowu
I love Maddie Mae’s due to the convenient location from my home and on the way from work or while out running errands. I love the automatic brushless technology. I love the plethora of options, to include self serve and vacuum. I love the app and the ability to activate the machines and earn loyalty points. Pricing is competitive. I love that it is 24/7 no matter what. It is my favorite carwash, even though there are others nearby. I learned of the brushless tech by going here. The carwash is located in a great location as far as safety, neighborhood crime, etc.HOWEVER, there always seem to be an issue with something each visit, whether it’s the credit card reader (if I don’t use the app), one of the vacuum cleaners (just so happens to be the one I randomly pull up to; go figure), or worse, the automatic wash doesn’t function properly. Three times, I had the auto wash either not start at all (twice) or start but not go through the full cycle I paid for (once). Sometimes, the app doesn’t activate the machine, even though it deducted loyalty points or funds from my linked card.I will say that they have a number you can call or text if you ever have an issue and they are not highly responsive to your issue.All in all, I still rate it 1 star because I don’t think they make an effort to keep stuff working. The entire premises is always clean, they frequently empty trash, and it is well-lit at night.Services: Full body wash
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September 2023 by Brooke Massey
Normally love this self service car wash due to the vacuum being able to remove the dog hair from my car fabric so well. However, today the coin machine was not working at all nor were the out of service lights on. Tried to get a cleaning wipe and the machine took my $20 and registered it as $12, okay, short $8, no biggie. But when I pressed on the products I wanted nothing came out of the dispensers. There is no way to get your money back with a button either. Tried to call the number listed, no answer. Also texted the number. No answer. And before you say, well it says it accepts 1s, 5s, and 10s, I have used 20s here at this location before for coins and products. This is a super convenient location as I am always in this area and it is always clean. Guess I'll have to find one else where.
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August 2023 by Joseph Brown MD
Very friendly staff. Super clean bays. All functions on the self serve car wash work perfectly. Also safe location!
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August 2023 by Mark Jones
Clean, convenient, and reliable car wash. On the few occasions when I reported that something wasn't working right, management was quick to respond and correct the problem.
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August 2023 by MrSamuelCraig
Had an issue with the soap not dispensing. Called the number and immediately they added more time and got in touch with an attendant. They got the soap working and again added more time. After that they even let me borrow a microfiber towel to dry the seat off my motorcycle. Great customer service!
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August 2023 by Blake Lands-Pinson
This used to be a nice carwash. Recently it has not been very good. One of not both of the touchless washes is almost always not working or does not do the complete wash. We tried to used the self service on our last visit and none of the high pressure settings worked. Seems like the people running this place aren't paying attention like they used too.Service: Full body wash
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July 2023 by James Taylor - OP
Self wash in two different bays were not working properly. Could not get a full wash. Contact phone numbers were not working.
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June 2023 by Jessica Evans
I love how they have their own app so when you run out of quarters or don’t have any you can just use your phone to turn the machine on, up to 20 minutes for only $9 and you earn points that add up to free time. Glad I signed up bc their coin machine wasn’t working today. Place is also ran well and kept nice looking.
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April 2023 by Bejie Herrin
I needed to wash all the pollen off my truck. It had been a while since I washed it. The automatic, touchless wash did a pretty decent job.
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February 2023 by Melissa L.
I'm new to the area - and was looking for a self serve car wash. I went there with high hopes. Most of the vacuum machines were broken. All of the shampoo machines were broken. The attendant wasn't there and the office was locked. I called the number and the gentleman who answered the phone was helpful and was able to get me to a vacuum machine that worked after having tried 3 others. I asked to be refunded for the attempts I made on other machines, which he agreed. I followed up via text and never received my refund. I did not try the drive thru car wash nor the self service hose which seemed to used well by several people as I was there.
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February 2023 by Ro
Nice no touch car wash. Make sure you dry off after leaving or car will look ashy. Can wash tires prior to driving into the wash. I pay for the $14 wash but still looks a bit dirty if I don't towel dry (I have an SUV). Overall beats getting car tore up with big flaps.
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January 2023 by Walt Smith
Maddie Mae’s Car Wash is super clean and very reasonably priced. The totally touch free automatic option does an awesome job. I highly recommend this car wash to anyone looking for the very best place to care for their vehicle. I give them a 5-star rating for their outstanding facility.
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December 2022 by Karen Leone
If your looking for a great car wash stop here! I love that everything works properly. Car wash is well kept clean and has great costumer service. Another plus is the employees are friendly and knowledgeable.
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December 2022 by Nestor Valentino
Best Car Wash In Town!Excellent customer service.Good prices.Services: Car waxing
