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August 2024 by Flooring guy
Just came in the other day to look around CJ was my sales person she was wonderful in helping me pick out what I needed
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July 2024 by Paul Cooke
If you buy from LL Flooring you should make sure NOT to use them to contract the installation. When they came out to our house they removed all of our flooring and carpet BEFORE telling us they needed almost a thousand dollars more to smooth some areas out and also that they couldn't make it even so they would have to leave a hideous gap between our kitchen and living room. The guy who came out even tried to get ME to go buy him supplies from Lowe's because he was busy! It's been less than a year and now there are dips everywhere, pieces are breaking and coming up, and whenever the temperature changes certain areas will pop up and down when you walk over them. The flooring itself looks nice and we haven't had any issues with the product yet. I'm sure they contract to the lowest bidder so they can't be blamed for such poor work but I definitely won't be doing business with a company that contracts out such poor labor ever again.
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April 2024 by Erika Lance
Stephen's service and attention to what I needed was absolutely perfection. He helped me choose exactly what I needed. I highly recommend this location.
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April 2024 by Raya Art
Very helpful and friendly staff.
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November 2023 by Trish Najjar
Stephen helped us beyond what he had to! We will definitely be a repeat customer.
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November 2023 by Brenda Howland
Great Customer Service - I spoke with Steven, and I love your new web site for the Kennesaw, GA area.
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October 2023 by Elsa Nystrom
Overall great experience.
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May 2023 by Clay Cooley
upon pick up, I had to reject about half of the bundles that were brought out to me however, the employee happily returned those and brought more out which were accepted. Some of the pieces especially the longer ones were so bowed so as to render them useless. The wood itself will be beautiful so overall I am happy with the purchase and the professionalism of the staff.
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April 2023 by Thomas Pledger
Asked for the price of flooring and created a mess with an employee insinuating I was trying to change the price. Degradation at its best
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March 2023 by Karen Gardner
There was a significant delay between ordering and arrival of the order, but it was within the estimated time provided by sales associate. Ordering was an easy process and the associate was knowledgeable about the different flooring materials available.
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March 2023 by James Willard
CJ (our sales person) was awesome. Good product knowledge and efficient in processing our order.
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March 2023 by catherine berger
If I was able to give 0 I would. I bought products from them that did not work for my house. I was told that I could return them and I would get a complete refund I didn't I get a complete refund. And when I called them I don't get no response. I've also called the credit card company synchrony bank with no response.
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March 2023 by Scott Williford
These guys were awesome to work with. The local store didn't have what we wanted and they went the extra mile to get it delivered from their Conyers store. Since I was still in the delivery radius, it saved me big time. Great service.
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March 2023 by Carlos Soto
Friendly and knowledgeable staff. Great selection of flooring and good prices.
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March 2023 by Valerie Bennett
Very professional team. General Manager and other staff were very attentive to our needs and helped us locate more flooring when we had to get some to finish a job that was underway.