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June 2024 by Rachel Berluche
I went to the store tonight to return bad chicken that I purchased earlier today. Even thought I got there before 930pm and they close at 11pm, customer service was closed. The person who worked the customer service desk was still there but said it was already closed and I would have to come back tomorrow. Its ridiculous that they couldn't even do a refund from the cash register.
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May 2024 by Barbara Dobyne
Some Sale items confusing (example Northern toilet paper--sign posted under item reads $5.99 -$1.00=$4.99 ). When I get home and review my receipt. I find that I paid $5.99. $ 6.99-$1.00. I was about to return to store but reviewed weekly ad again and saw that $ 4.99 was the price if I purchased 4 particular items. A week or so earlier, I had a similar experience with a pint of strawberries. The sign under the berries read $1.99. I purchased 2 pints, only to discover later that I paid $3.29 each. I also purchased flour tortillas that day. There was no price/rather I didn't see a sign. I forgot to watch the register during check out. The package had 8 tortillas in it and the price was about $5. I spent $94 @Kroger that day. About 2 weeks earlier, I spent over$100, at Kroger . Currently, I spend about $300 per/mo. at Kroger. Over 20 years, I have shopped Kroger when there are 3 Publixs, nearby. I am troubled and wondering is it time to change grocery stores.
Thank you.
Barbara A.Dobyne
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April 2024 by Alexander Engelbrecht
3 self checkout registers open for a Sunday morning. Erica sat there on her phone and did not help any of us and when we got her attention she rolled her eyes and didn't talk
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April 2024 by Lourdes Reluzco
Nice and helpful workers, clean and good prices!
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March 2024 by Davida Bostic
A decent Kroger location.
I love how they have the free fruit for children and discounted bananas when they get really ripe.
The customer service is always good at this location. I never had a bad experience here that I can remember.
They sell great vegan, vegetarian, and paleo grocery items.
They have good sushi!
Overall, it was a good experience, and you most likely won't regret shopping at this location.
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March 2024 by Tiffany
Mariya always works self check out every time I go and I always purchase quite a bit of stuff. Her customer service is consistently excellent. She greets me every time and helps me bag my stuff and then always leaves me off with “have a great day and thank you for coming.”. From what I have seen from her on a consistent basis of coming she’s a hard worker and has great customer service! Kroger please give her kudos on my behalf because she’s one of a kind!!
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February 2024 by Peggy Lawson
Today I basically popped in to pick up ingredients for homemade chili. Totally forgot it was Valentine's Day tomorrow so it was a little chaotic. Had a hard time finding some ingredients because the Superbowl just happened also. Overall, not a bad experience was in and out in less than 30 minutes.
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February 2024 by Pepper Cossar
Been coming here for about 8-9 years. Good store, fairly well maintained. The last 2-3 years I’ve been having to bag my own groceries more and more frequently, even in standard cashier lines. Seems as if less employees are being staffed, likely to save a buck and pad the GM’s profit bonuses. I’m sure I’ll get my paycheck from Kroger in the mail soon though.Store is fine, but would love to see an actual workforce instead of these poor high school and college kids having to scan while the customer bags their own groceries as lines pile up because the GM is too cheap to keep the place properly staffed.
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January 2024 by jules jules
I bought my LX350 from nalley of roswell about three years ago , my car only as twenty five thousands miles. I was driving this morning 01/23/2024 and heard a loud explosion come to find out it was one of my rear tire. I called the dealer and advice them of what happen and the miles on my car well long story short a service manager by the name of Nicole returned my phone call and ask me what was the reason for my call , I then explained to her that my car only as twenty five thousand Miles and the tire blew out! She then inform me that my tires are not warranted and I would have to buy new tires, I then ask if it will be prorated knowing miles on my car , she informed me that it's basically my problem and the new tires are three hundred and eighteen dollars each and tgat would be my only option .I would never go back there for service ever! You dont speak to your customers in that manner! I never heard of a tire only gives twenty five thousands Miles and not prorated!
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January 2024 by Daniel Duran
I had a good experience getting groceries from this location! Everything was well organized and the staff were helpful! Didn’t have any issues while visiting although they did have only one cashier which hopefully they have more open!
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January 2024 by Dexter Gatehouse
No cashiers. Only self checkout. I’m not trained, paid, or even discounted to use these stupid things and they make everything take longer. Hire some people
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January 2024 by Lilly Carr
Don’t ever answer the damn phone
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January 2024 by Billy Wooten
Worst grocery store I've ever seen. It's worse than even gas stations for food items. I'm not exaggerating, this was the worst grocery I've been to my entire life. Horrible. Went in on January 4th and they had rotting bananas and fruit by the checkout. The produce was not stocked at all, they were out of everything.The milk was expiring in 2 days and they had absolutely no meat out unless you wanted pre-packed sandwich meat.The staff also didn't care, I asked about the veggies and the teenagers there just said "Yeah" and shrugged their shoulders. You can find better food in the McDonald's dumpster across the street. I ended up leaving with a loaf of bread and that's it since that's all they had. Unless you want to eat a bag of flour for dinner do not come here.
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January 2024 by よんさん
The staff's response is also good.
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December 2023 by Eileen Taylor
I went to what I thought was a human station. A regular looking lane, but there was no cashier. I realized I was the cashier. It's not a small station for self checkout - they have those too. I had a full load, which is why I wanted a human. I'm Not interested in the new self checkout conveyor belt machines. The item must be scanned three times before the end. Checkout was very slow. I missed several items, yet the machine beeped on initial scan, alerting me to the proper scan...or so I thought. Then the item backs itself up the belt back to me for rescan...because the second scan was not valid. So I rescan. Again and again. I eventually required assistance. Like I was dumb. Don't be fooled. They look like stations with real cashiers. They are not. You are the cashier. You have to go very slow and wait for the item to make its way down. I don't see how this is a good thing. I will not be back at this location. If this is the new Kroger way, I guess I will just start paying extra for them to pick everything for me.
