-
January 2024 by Zachary Martin
Terrific service. They did a lot of extra work behind the scenes when a Tesla tire order was cancelled in their system for delivery the following morning.They were proactive and checked that it was on its way when they opened the following day so they would be on track to get the tire. When they noticed it was cancelled, they reordered it for a courier to deliver. When it got later in the day and they saw it was not moving, they went and picked up the tire themselves to ensure I could get my car back on a Saturday after leaving there Friday night. I understand things happen out of someones control, and that it can happen multiple times on the same thing.They went beyond the extra mile to get this all done before closing for the day and made sure I didn't need to go another day without my car. This is what customer service is about and it's rare these days.
-
January 2024 by Ti Mason
On the road headed to TN and had tire trouble. Called Mavis Tire and they were more than helpful. Sir was amazing and got us back on the road quickly. You and your staff were amazing. Thank you for keeping us safe on the road!!
-
January 2024 by Barry Padgett
This is twice I have been here in a month for different things and the staff, Mel up front and Scott in the back were extremely nice and helpful! They did a great job and I highly recommend them to everyone
-
January 2024 by Gary Jones
Shelby and Scott took excellent care of me. I discovered a screw in my tire when I pulled out of my garage this morning. I called Mavis Tire which is five minutes from my house. I explained my tire issue to Shebly and she told me to bring mycar over and that they could address the screw in my tire right away. Scott the service tech repaired my tire and I was finished within 15 minutes after I arrived.Shebly(the administrator) and Scott(tech) were outstanding. Thank you very much for your kindness. Clearly service is their #1 priority. Put me down as a repeat customer should I have another tire issue.ThanksGary Jones
-
December 2023 by Devin Johnson
I pulled up to this place the other day on my bike to put air in my tires and they treated me like I had a car. Even told me if I needed brakes they would help me install them if needed. And when I left they told me to drive safe. I must say they definitely know customer service
-
November 2023 by DeBresha Haselrig
Ryan was super friendly and welcoming when I walked in to Mavis! They were able to get me in & out in a reasonable time as well. I always take my car to Mavis for the exceptional service they provide. Thanks fellas!
-
October 2023 by E Bo
I just have to give Mavis a shout out. Every time I come there, I am pleased with the service you all provide. My mom took her car there because the Nissan dealership was giving her issues. She took it to Mavis and they didn't charge to check out the vehicle and fixed the issue right away. Yesterday, I brought my vehicle in at the last minute (about 2.5 hrs before closing). They were able to fit me in, fix the issue and their service was impeccable. Shout out to Yoti. Thank you so much! Mavis will be my go to for all of my vehicle issues.
-
October 2023 by Ashley Warren
Woke up to a flat tire, they were able to get me in same day, went across the street to have lunch at Johnnys Pizza, came back & the car was ready to go. Ryan was a great help, everyone was friendly. Will continue to come back for their business in the future! Thanks again!
-
October 2023 by Duvoir Osbourne
I greatly appreciate the great service that was provided by this Mavis team (Cherokee st, Kennesaw). The price given initially was the price I paid. Full transparency is rare in the automotive/repair industry. What they said was the issue is exactly what they fixed and recommended (not pressured) me on future repairs needed. They were able to accommodate me on fairly short notice and got my vehicle back on budget and on time. My VW Tiguan brakes/rotors were replaced to satisfactory condition. I’ll be back as long as this level of service continues.
-
September 2023 by meredith ulloa
I called to see if I can get a inspection on my tire. Ryan kindly took my car information and a quick peek on my car and found the issue and they had it all taken care of! Great group of workers there! Highly suggest this location!
-
September 2023 by hiatus
Joli was amazing! Went to multiple dealerships and used tire places that did absolutely nothing for me. But Joli came through and helped me perfectly and told me whats wrong and what needs to be fixed. 10/10 experience
-
September 2023 by Tiera Young
Friendly, Fast, Efficient!! Thank you Tim! We were on our way to TN for family reunion and we stopped here because the tire sensor popped on before hopping on the road. Tim was working on the computer when I walked in but stopped to greet me. After I explained the issue, he immediately showed care and concern. He walked with me outside to my car Mercedes GLE 350. He immediately started troubleshooting and within 5-10 minutes we were back on the road. Highly recommend!!
-
September 2023 by Addisohn Jones
Yadi was fantastic and walked me through the whole process. She took note of my finances and offered me a few payment options. I was thanked for my patience and sent on my way. Excellent service!
-
August 2023 by R & J Prime Electrical
great store. Kirby was fantastic. He was very professional and made sure to check everything out on my vehicle. A very honest man. I will be telling anyone i know who needs work done to check this store out. He has gained a loyal customer.
-
August 2023 by Andre Audet
If you want excellent service, both in dealing with your automobile and with yourself, Kirby is the man.I was having issues with my break lights staying on. I brought my truck in, Kirby was able to find the issue and fix it almost immediately. Then, since the fix was so quick, he didn't even charge me. I wouldn't have been able to fix it quickly, or at all, on my own, so I really appreciate the knowledge, time, and skills of Kirby.
