JCPenney is one of the nation's largest apparel and home furnishing retailers. Since 1902, they have provided customers with unparalleled style, quality, and value. Customers can browse a variety of kids', men's, and women's apparel, as well as footwear, jewelry, accessories, and more with free shipping and curbside pickup available. JCPenney also offers a new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Customers can visit the JCPenney Department Store in Kennesaw, GA to discover a wide range of national brands such as Adidas and Levi's along with their private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, and more. The staff at JCPenney is great, providing excellent customer service. One customer was able to have a few pairs of boots they purchased held for them to walk around more, and they had no issues picking everything up later. Another customer, Skylar in Returns, was praised for her friendly, patient, and efficient customer service, even working through her lunch break to complete the customer's returns. The linen department sales person, Helen, was also described as extremely helpful and patient as the customer made their decision.
Love the store, hate they’re still running on Covid hours. Basically closing earlier than everyone else regardless of open time
June 2024
It was nice being in JCPenney since in my area it's closed
March 2024
The staff is great, I came in Friday and asked them to hold a few pairs of boots I purchased so I could walk around more. I lost track of time so I came back Sunday, they gave me no issues picking everything up.