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“Great service by Byron Brown at T-Mobile’s center. Being the first customer the service was perfect from Customer Care Service to accurate knowledge about the required details I required. Time management was 100% great”
“All Attendants were always friendly, gracious, and offered EXCELLENT CUSTOMER SERVICE (MUCH better than those at the Barrett & Cobb Pkwy location ☹️)!!! In fact, we'll be going to this one (in Kennesaw, near KSU, across from Kaiser-Permanente) tomorrow! THANKS TO ALL who work at this location!! ?”
“I went in to get the wifi set up for my new apartment and Denise walked me through the whole process. She was very nice and accommodating when I didn’t understand certain parts. Thank you for the help!”
“6+ months ago I created an account with Verizon in hopes of switching from my previous provider. When I did this, I could never actually access my account (couldn’t login, couldn’t pay anything, etc.). I kept receiving phone calls from Verizon to pay my bill but I had only had their service for one day and since I couldn’t access anything I joined ATT (which has been great).
Flash forward to 3 months ago, I was receiving bills for $50+ for an account I could never access. This is because it was deactivated. After hours of called and meeting with customer service in person, I was told that I wouldn’t have to worry about anything with this deactivated Verizon account. They said I was good and not to worry. A couple months ago I received an email that I now owed $5.50 and this went to collections.
Today, I went to this in-person Verizon store and Jessenia, the store manager, was very understanding and helpful. She helped me try to find my account number and point me in the right direction for who to contact next.
Overall, my experience at this store was wonderful as far as customer service is concerned.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“My experience with this location and staff was amazing. Jadon was very helpful and knowledgeable when it came to me upgrading my devices. Will continue to come back for a laptop and Apple Watch.”