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February 2024 by Chase L.
I just had one their idiots at the donation door turn away donations because the plastic container I bought them in was wet from rain. The container had a lid on it and it wasn’t getting donated.I get that Goodwill is a scam where they sell junk at literally nothing but profit and they exploit their workers, but maybe they should get workers that aren’t complete and total morons.
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February 2024 by Dara Johnson
Bigger than many GWs but was pretty much picked over at 4PM on a Saturday. Decent as GWs go.
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February 2024 by Julie Ritchie
I always find good treasures at great prices.
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February 2024 by J Jack
Cleanexpensive for a goodwill
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January 2024 by Fazelock
Rude employee at donation drop off
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January 2024 by Anthony Jones
Absolutely no complaints, I always stop in to see what catches my eyes ,I have never left there empty handit
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December 2023 by Kaylie Jade
This location is recently remodeled and clean with a decent selection; however, when I went to try on my clothes, an employee rudely told me that although they have a dressing room, they do not allow people to try on clothes. I don't care how cheap it is; if it doesn't fit or look good, it's a waste of money.
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November 2023 by Kat Lee
Since they remodeled, the quality of items this store has gone down. They send more of the better items to an online auction than most goodwills, so most of the items are Walmart brands.Not worth going to.
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September 2023 by K Geo
Just went to drop off a small box of stuff for donation. Drove past the front of the store and turned left into the donation drop off point. Parked on the right side. One vehicle was dropping off and pointed towards the opposite direction. Employee came up to me and said I had to "get in line". WHAT LINE?? No one else there. I've got the small box in my hand and HE WONT TAKE IT!!! Where are the signs to alert drivers they need to go all the way behind 5-7 stores and risk tire puncture to drop off? Where is the sign to say Do Not Enter if you don't want me to. And finally, where is discretion? This employee needs help in understanding customer service and SENSIBILITY. FYI : I was not rude but couldn't stand the stupidity of the situation...I left without donating.
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May 2023 by Orlando Pecina
I witnessed the most disturbing, disgusting behavior today at Goodwill employee!!!! By an elder light skin lady today. It was awful watching an employee that had to nerve to make an innocent child cry, by swinging her finger in front of the child's face!!!. All because the child was unpleasantly being a child!!!!. In front of her parent, so…. Why not tell the parent? Why take matters into your own hands not very employees like. Now my issue was the child was frightened of course some stranger fussing at her what child wouldn’t be frightened. Now when the mother started to defend her child why keep going back in forth with the mother just be respectful and ask the parent to have control of the child (IF THE CHILD IS OUT OF CONTROL!). Now when the manager approached the scene!!! I was shocked that the MANAGER didn’t try to discipline her employee by calming her down first!!!! She had the nerve to choose sides an defend her employee when clearly their were plenty of witnesses that shows the horrible behavior of the Goodwill employee swinging an fussing at the child. I BEEN A GOODWILL CUSTOMER FOR YEARS AND NEVER BEFORE DID I EVER COME ACROSS SUCH HORRENDOUS BEHAVIOR FROM A GOODWILL STAFF!!!. I hope that GOODWILL will do something about it instead. They need team members that come to work and show great leadership & support!!!!. I don’t understand where are these business are recruiting their STAFF that get out of line and go back in forth with customers that give them support by investing their money in your BUSINESSES!!!!! When are employees gonna understand that if theirs any issue to report it to their manager just so the manager can take legal action an try to compromise with the customer as respectful as possible. I just hope the employee gets dealt with also, hope any Goodwill company out there try’s to come to any understanding that recruiting a staff member like the one I just witnessed today would learn that it does not make your business look any better!!! We need more GREAT SMILES!!! that are willing to work an show some great possession an potential to an organization that’s willing to grow as a team!!! Just PLEASE GOODWILL try to straighten out these specific staff member's as the best you can. I know you guys have plenty of applicants that are waiting to fill in for these awful crew members.
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May 2023 by Rebecca Moore
We bought furniture there and the guys helped us with the furniture moving it in side our vehicle and everything it was so awesome
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April 2023 by S.T. Entertainment & Reviews
We like to support Goodwill locations but when you visit these locations and bring baskets to the register this is the kind of line you see at this location. Not sure what management doesn't understand about providing adequate cashiers. Four lanes and only one open.? Multiple staff wondering around the floors yet management fails to deploy other cashiers. The cashier was very professional polite and was handling his job under stress. Hats off to him for doing a good job. Corporate executive management can you please help us here?
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February 2023 by Chloe Webster-Wilkins
The customer service here is so hit and miss. I donate one day you take bedding I donate literally the next day, and I'm rudely told they can't take it because of Covid....only clothes and shoes. Which doesn't even make sense because people wear clothes and shoes which get exposed at the same rate of not more to pathogens then bedding. It's literally easier to clean sheets than shoes. Then I'm yelled at and told not to put the bag on the floor but didn't seem like they were in a rush to help me unload the donation. Yall are so weird. At this point denying service due to covide while not wearing a mask is wild....
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February 2023 by Josh Knowles
Apparently the changing rooms are closed for use. My family stood outside the changing rooms for a good while before finally asking someone. A sign would have been nice. I even went to ask someone at the register. He made eye contact with me and saw me coming, but he still decided to take a break and walk away just as I was approaching. Not that I expect much in the way of service at a Goodwill, but this one stood out as particularly lacking.
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February 2023 by lisa thibodeaux
This place has really gone downhill. The floors looked like they hadn't been swept for months, shelves were collapsed, there was no order to anything. Maybe the manager needs to visit the store on bells ferry or in Roswell. Very ?
