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December 2023 by Britton Bowen
Every time I go in this store, staff is always very helpful. Josh REALLY knows wood and can answer anything Rhi and Ramsey also super nice! WAY better than that tile shop down the street. Did a bath and shower remodel for my parents in Marietta and wouldn’t go any where else!
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December 2023 by M A
First time shopping at floor and decor and its possibly my last. I came into the store possibly thinking to be greeted but no people just walked by me as if i wasn't even there. Finally after walking around 15-20 minutes I stopped someone and asked for help. Finally placed my order. Came back later that evening to pick up my merchandise. I was advised the order wasn't ready and it would be 20-30 minutes. I'm still here an hour later waiting for my merchandise to be loaded. Smh. Poor customer service and even horrible way of doing business.
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November 2023 by Donna Thompson
Brooke was awesome! My husband and I came in the store and Brooke helped us with everything we needed. She took us step by step through the different tiles and accessories, offering her expert opinion along the way. Great customer service!!
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November 2023 by Lesley Ayers
Brooke at the Kennesaw location helped us find the perfect remodel shower tile. We had walked the whole store (wasted a ton of time!) Brooke’s selections were a home run and came in under budget! She also had creative solutions on other supply costs. We will go see Brooke again for the next renovation bath and kitchen.
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November 2023 by Ronald Willis
I purchased tile for my kitchen and bathroom floors several years ago. Customer service at that time was great. During this visit I was never approached by any associate while looking for a specific size tile. There were plenty staff standing around and looking at me, but none ask if I needed assistance. I was disappointed however did find what I needed which I was grateful. The store is very well stocked and very well organizedUpdate:11/14/2023I was contacted by the owner and team and given an apology for the way staff not offering any assistance with my purchase. This is a class act company that are concerned about customer care!
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November 2023 by Stacy B.
Hello....I love this store, the selection of tile, vinyl and decorative items are out of this world. The associates are nice, friendly and well knowledgeable about the products. Keep up the good work everyone.
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November 2023 by Kaitlyn Mccain-Hunter
Went into the store in search of some new tile and was helped by Shannon who went above and beyond to help me find the perfect selection for my home! I’ll definitely be back in the future for any of my tile needs thanks to the friendliness and helpfulness of Shannon.
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November 2023 by Ciera McGrady
My experience here was pretty good. The associate was very helpful getting my flooring to my car. Thank you!
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August 2023 by Lee B.
Great selection better prices! Beautiful displays!! Everything you need for your flooring needs!
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August 2023 by Michele Etling
I've been in here at least 15 times over last couple of months while renovating. Very well run store, nicely stocked and excellent customer service. Huge shout out to Shannon. She is top notch!!!
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July 2023 by Trader Lincoln Mitchell
I have visited this store very often in the last few weeks. And every time the store was clean and staff was great. The selection is amazing. Yes 4.3 stars is pretty impressive, and i can totally understand how.
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June 2023 by Stephanie G.
Had a great experience! Friendly, competent store associates who made us feel comfortable and confident in our purchase.
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June 2023 by Anallely Villeda
Was very indecisive of my options but a young lady named Gabriela q was there to help me in choosing the best decor for me and my husbands home. Thanks to her my home is complete ?
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June 2023 by Laura Petri
Floor and decor is always great to look for items for the house when doing remodeling or just changing something out. When looking for 2 types of flooring, for kitchen and master bathroom. Love the selection. We found several that we liked, that we will go back to and make our final decision in a couple weeks.
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May 2023 by Christina A.
Great location, tons of parking, clean and well lit store. TONS of material, supplies, and ideas for all of your home flooring needs. 4 different employees approached us to see if we needed help and even introduced themselves if we needed any help later on. Everyone was so nice and helpful.Great layout of the store and very simple to search for items (signage everywhere).