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February 2024 by Laurie Tambasco
Always have a good experience when renting cars from Enterprise.
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January 2024 by Royce Todd
wonderful experience, The manager miss Antoinette I hope I spelled her name right. Lol but she is so sweet and so nice. She really took care of me and I will always use this location. Thank you so much for being kind and working with me and being patient.
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January 2024 by Jackie Lee
Great friendly staff. Woodstock did their best to file a claim and charge me a thousand dollar deductible over a seat handle that was unscrewed from the moment I got the car calling it “damaged”The staff at this location was knowledgeable and friendly. The process was easy and I wasn’t treated like a moronized subhuman looking to donate a thousand dollars and commit insurance fraud as enterprises Woodstock location so clearly had planned.
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January 2024 by Rodney Hamilton
Cameron,Antoinette always take good care of us we are long term renters and these guys are the absolute best love this crew and location.
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December 2023 by Paula Schirmer
I have had a great experience with Enterprise Kennesaw. I would like to give a shout out to Cameron. He has been very helpful and professional.
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September 2023 by Jason Hart
Great customer service.
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August 2023 by Elease
Tyler and his crew are very nice they believe in giving excellent customer service , I rented a vehicle from 300 Cobb Parkway in Marietta but this location had to take care of the dirty windows and I forgot to get the name of the young man that helped me today I was in and out no bad attitudes like the lady that’s a supervisor at 300 Cobb Parkway that hung up the phone on me yesterday.
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August 2023 by Paul Thomas
Young man that took care of me for pickup and return is how customer service should be. Wish I could remember his name, he made the experience nice
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July 2023 by Purple Swavs
This enterprise is located kind of behind the ford dealership for anyone like me who had difficulty finding it.Antoinette the manager was so kind and accommodated me last minute when another location didn’t have my rental ready in time. I called in and she made sure I was taken care of in a quick manner. The staff was very helpful ! Thank you
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July 2023 by Natalie S. Wilder
My experience with Enterprise in Kennesaw was very frustrating, misleading, and inconvenient. I created my reservation online at one location but had to drive around to several locations because the addresses were the same or similar located on the same street. Very disappointed that they refused to accommodate one of their out of State former State members!!!Respectfully,
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May 2023 by Jenna Lookenott
I’m literally sitting in the building right now. I called ahead to make sure they take a debit card for the deposit. They told me yes. I get here they said I need two bills with my name connected to the house. I’m married and my husband pays the bills so I don’t have any. I asked one guy IN THE BUILDING if they could take credit cards over the phone and he said yes. So I call my husband and give the phone to a different person and he says they can’t take credit cards over the phone. So now I have to wait an hour for my father in law to drive down here because I was lied to twice. Unbelievably annoying. Never coming here again.
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May 2023 by Mohammad Jafari
Very bad customer service.Told me to wait while they are taking new calls and other customers.Would not rent from here if it weren't for the insurance booking this.
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May 2023 by Jiri Ceslar
very nice people, fast service, recommend to everyone, five stars plus
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October 2021 by Issei Yama (Izzy)
Great customer service but... if you rent a car here, make sure you take a photo of your rental all around! They accused me for a damage that was there previously... It would have been ~$400 damage repair but the claim was closed b/c I was able to prove to them that I had taken a photo right when I got home and it shows the “damage” they accused I caused. Anyway, great people here it just sucks that one mistake from someone gave me such a headache of an experience.
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September 2021 by Skylar Green
This location is not staffed. Their signs are up like they still own the building but there are no people stationed here. They refuse to update their website or their call in system, even though they've been closed for months. Do not schedule a rental from this location. Use another one in the area. If you show up here you'll have to call back in and go through the same phone tree and get one of the call center customer service reps who will have no idea what's going on and you'll have to waste time explaining what's up with them and why you know for sure that the building at 2205 Barrett Lakes is closed because you're standing right in front of it.That said I guess you can use this building if you just want to drop off a car and leave, but do not let anyone tell you that you can pick up a car here. You'll need to wait for another Enterprise to come pick you up from here, so you might as well just go to that other place. If only Enterprise let you *dial that other store directly* it would be great.
