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December 2023 by Zack S.
No complaints. Good place, kind people. They fixed my phone well with no surprises. They were pleasant throughout the experience (it was Gilles and Alex, both great guys). I'd use them again.They will make you aware of additional things to buy: protection plans, cases, etc. Gilles overheard me talking about getting an Xbox for my boy and was sure to offer to sell me one and to finance it. They weren't pushy at all, but they definitely made me aware of opportunities to purchase thingss.They also have a tip jar, and the credit card keypad asked me to leave a tip. I say that because I'm one of those annoying people who doesn't much care for leaving tips; I'd rather see them just put the "tip" into the cost of the service. But it's not that big a deal.All that said, I'll be using these guys again. They did a fine job, and I'm very satisfied with their service, costs, and professionalism. Recommended.
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November 2023 by Mike Chapman (stanglifemike)
**REPLY TO OWNER** Your reply is idiotic. If I was a competitor, why would I be recommending CPRs at different locations?? Either you didn't think that through before replying, or you believe customers are so stupid they'd automatically believe you even though it doesn't even make sense. You said you couldn't find me, but everyone knows you're lying and didn't actually look up any names. FYI - everyone reading knows that's a generic response from a guilty business.*ORIGINAL* Use any other location other than this one!! This location installs aftermarket parts but charges customers for OEM parts. Worst place imaginable!! I'd never had a single issue with a phone repair before coming here. My phone was barely usable after they "fixed" it. My insurance plan allowed me to go to another location for repair, and replaced all of the parts damaged/broken by this location.
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November 2023 by Soul Xprsn
Alex was amazing. He was very efficient with his work on my phone and communicated the process and the time it would take to fix my broken issue. He suggested a screen protector that this center measured the width of my phone to protect the corners and I'm very satisfied. Great location in Cobb County for T-mobile insurance provider Assurant policy holders.
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November 2023 by Gimel C.
T-Mobile sent me here for my cracked phone screen. There were two guys working the day I went. They greeted me upon entering the store. After checking in, they told me to give them an hour. They were accurate with their estimate. I returned in an hour and my phone was ready. I didn't run into any issues in the store.
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November 2023 by jennie maldonado
This was the 3rd shop we stopped by to fix my daughter's phone. They were the only shop that said " we don't have the parts but we can get them in and fix it". They fixed it in 2 days (due to the need to an additional part), and were very communicative the entire time. Absolutely recommend.
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November 2023 by Rionda Behling
This place is great! They were so personable, knowledgeable, and friendly! The service was fast and top quality! I actually enjoyed waiting around to get my phone screen fixed!
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November 2023 by Jeremy Lewis
Had issues beyond their control after initial repair. Guys did a great job on the follow up and phone works like new. Definitely 5 stars all around..
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November 2023 by Shante Davis
This place is hidden gem! Alex was so helpful and nice! He fixed my Samsung Ultra 23 screen and was a pleasure to work with. I had to drive here all the way from Douglasville because I filed a claim and this was the closest location, but it was worth it!
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November 2023 by Kyra Allen
Excellent service! I was late for my appointment and everyone was so nice and accommodating. Alexander fixed my phone In less than 20 mins. I highly recommend this place!
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November 2023 by Lauren Walker
This place is so great! Gilles and Thang are amazing. It only took them 1 hour to fix my shattered phone screen. Highly recommend
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September 2023 by UARAF16
They couldn't fix my phone after I called to see that they did motherboard repair. They only changed the battery, screen, etc. That's not motherboard repair, and it was expensive.They also lost my SIM card, which took an hour of waiting at another store.
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September 2023 by Kelly Sullivan
Great techs here both are very knowledgeable and even talk shop about phones and devices! I learned a lot while my phone was repaired through my insurance plan via T-Mobile. They made it seamless to find a location, prepay and book my appointment.I got a replacement screen also very reasonably priced and I trust a repair tech to put it on vs my free one i could get redone from the T-Mobile store. Also my T-Mobile store didn’t have my phone in stock so way more convenient to go here.Highly recommend them for phones and console or other repairs! Great customer service and skillful at their work! Will be back!
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August 2023 by Cliff Owen
Found CPR thru the ZAGG website after it would not recognize my login or screen protector registration (wasted a lot of my time and very glitchy website ZAGG has in my opinion). CPR honored the warranty replacement and Jared did a perfect install of the new ZAGG glass protector. Easy appointment scheduling thru CPR’s website, too.
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June 2023 by Yyanisha Bass Bonner
I thought I'd lost all of my important information but Chris found a resolution and had me back in action in no time. He even helped me deal with filing a claim with my carrier. I am so very thankful for his time and expertise!
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June 2023 by Yyanisha Bass
I thought I'd lost all of my important information but Chris found a resolution and had me back in action in no time. He even helped me deal with filing a claim with my carrier. I am so very thankful for his time and expertise!
