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February 2024 by Christine Batten
Very disappointed, the store was dirty, and one of the cashiers was pretty rude to another customer. She rushed them and talked about them in front of me. I won't be back.
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February 2024 by mehrnaz hematy
I am disappointed with both the product quality and the customer service I received at Burlington. I purchased a pot from the store, and after just one use, it became stained in a way that was not expected or acceptable.When I contacted the store to request a return or exchange, I was met with resistance from the store manager, Donna. Despite explaining the situation and providing proof of purchase, Donna denied any assistance or resolution.The lack of accountability for the product’s quality and Donna’s refusal to address the issue left me feeling frustrated and dissatisfied with my experience as a customer. It is disappointing to encounter such poor customer service, especially when dealing with a defective product.I hope that Burlington takes steps to improve both its product quality control and customer service policies to prevent similar incidents in the future.
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February 2024 by J.L. Frost
Nice little store. Some nice baby toys and clothes, good prices.I absolutely LOVE THIS STORE! I'm constantly finding beautiful dresses or cute clothes for my toddler here. And with how fast kids grow, the clothes costing way less than at some stores helps a lot. They have a decent selection of kids clothes and jammies, even shoes.Plus, my girl loves to wander the store and ooo and ahhh at stuff. The employees there are incredibly nice. We lost her stuffed bunny Nini once, and a week later they had it saved for us! We were ecstatic. I think the nice lady who helped us out was more excited than she was, but she wouldn't let anyone take it from her after. Lol
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January 2024 by joyce Wilson
After holidays today u only have 2 lines open ridiculous long line I will not be back ‼️‼️‼️
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January 2024 by Terra Mahre
Lots of off market, dingy looking clothes. The store smells too much of deodorizer. Just like a thrift store.
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January 2024 by John Hess
I haven't been in a few years, it's completely changed. We saw very few actual coats. ?
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January 2024 by Nathan Hardy
Don't waste your time. It's not worth the discounted prices. The checkout line literally just took 45 mins. I don't know why I sat through that. Retail really is dead.
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January 2024 by Freyli Heredia
Very good
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January 2024 by AJ M
Love this place and it’s prices
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January 2024 by Paula S.
Great location with a lot of parking space. But the store inside is messy, and no one is on the floor to assist you. Fitting rooms were closed on a Saturday evening. I don't buy any clothes without trying them on. They sell some home decor, beauty items, bedding, and candy at reasonably discounted prices. Several cashiers, so no long wait at the register. Customer service was ok.
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December 2023 by Dimas De Faria
Too many people for so few people at the cash register
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December 2023 by Sherry
Wait time at check out is too long.
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December 2023 by Renette Beavers
Amazing finds and reasonable prices
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December 2023 by April Henderson
They needed more workers. Check out was to long.
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December 2023 by Ese Omwanor
Nice place to shop
