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August 2024 by Cynthia Steckbauer
Jak McCurdy helped us with the purchase of our new living room set. He was very knowledge and a pleasure to do business with.
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August 2024 by Danny Lawson
Nice place and people.
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August 2024 by Nequa Knighten
What a headache. Purchased a king mattress and foundation on July 7th with an expected delivery date of Aug 7th. I received the confirmation emails and texts confirming the delivery window for Aug 7th. Aug 7th arrives, and then I get a call stating my order will not be delivered due to not having it at the warehouse - again, this call the morning of scheduled delivery date. They said they’ll call back with 48-72hrs. Aug 9th comes and they call stating it’ll be delivered the 14th. No problem. I call them today, Aug 13th, to check on the delivery window, and they state they called me on the 10th and I agreed to a redelivery date of the 27th. No, I did not. I was in bed sick all day. So I asked her to play me the recording of me agreeing to the 27th. She comes back and says they left a VM. No ma’am. No VMs or missed calls from Ashley’s. Same mattress online has delivery expected date of Aug 19th. How does this make sense? Will never ever purchase from here again.
Update: not sure if this google review helped, but they ended up delivering today! I know this incident wasn’t the stores fault, but the customer service reps from the customer service line weren’t great! Store associates were!
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August 2024 by rohaley
James Clark was extremely helpful!!! Very honest and not pushy. His advice was very helpful!
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August 2024 by Robert Robert
James clark was exceptional! Very helpful and friendly!
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August 2024 by Sabrina Nicole
James was a pleasure meeting. He helped my family with purchasing a new mattress. I will definitely be back. Thank you so much, James!!
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August 2024 by Cody Simmons
Jason was a great salesman. No pressure, just intelligent advice to get what we wanted without overpaying. Will be back for all my furniture needs.
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August 2024 by GEN
Do not buy from here. They have a no return policy even if the furniture they bring you is broken. And they also feel no rush or urgency to correct the issue.
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August 2024 by Maci Benveniste
Jason took great care of us and made everything absolutely seamless. Could not have asked for a better experience.
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August 2024 by Flo Ski
We had a great experience on our couch purchase with Jason!
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August 2024 by James Simpson
Jason our sales associate was fantastic. He didn’t hassle us at all. Introduce hisself asked if he could point us in the right direction and let us browse. He gave us the time to find what we liked before asking us if he could help us with anything. Sales transaction was smooth and fast on his behalf. He even helped and was patient with me trying to use Apple Pay for the first time. Thank you Jason for helping us get the dinning set my wife loved.
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July 2024 by Shannon Pederson
Derrick Mason was SO helpful with us this weekend! We went in looking for a new living room set and he spent as much time as we needed helping us through the decision making process. He went above and beyond to help us measure and think through the entire room - while not being pushy at all. He was even great with our 3 year old who was with us. If you go - ask for Derrick!
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July 2024 by Bert Trapp (TrappStar)
It was wonderful working with Jason!! He helped find out living room set and provided us with the best deal.
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July 2024 by Lindsey N
Jon was so helpful!!! Definitely recommend shopping with him!
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July 2024 by David Calixte
That place is absolutely ridiculous.
It says there are 3 available unit in their system but there is no way to know for sure. They will make you wait days to deliver the items but will cancel if they are not available. They cannot check to see if they are available.
If you decide to pick up at the warehouse and the chairs are broken. It is on you because there are no returns. While I understand the associate have little to do with it. He was super rude about it. “Do you want it or not”. His name was Eduardo. It was my first time shopping at Ashley and it is my last time.
