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December 2023 by DeSean P
Went to the store to inquire about switching my services. The sales rep was extremely rude when I asked about the trial program and said I would have to call Cricket bcs they don’t do that there. I went over to the one near Southlake Mall on Jonesboro Rd. Jessica and Anette were amazing!! They apologized for my recent experience and walked me through my options. I’ve heard a lot of people say the service is horrific at the green store on Tara, but it’s closer to my house. They were right. I ended up switching my service along with my wife’s and three kids over to Cricket at the Jonesboro Rd location. I highly recommend going there if you want great service.
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November 2023 by BSF
I had an amazing experience! Maria was wonderful. I purchased two iPhones. iPhone 15 plus and iPhone 15. She was very knowledgeable about products. She helped me lower my monthly bill. She even went the extra mile and made sure all of my contacts, pics, apps, etc transferred over from previous IPhones. I am extremely satisfied…. This was chic fil a type of service. I really appreciate Maria!! She deserves a raise.
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November 2023 by Tajh T
Amazing service, Maria was outstanding! She answered all of my questions and gave me needed suggestions. She was thoughtful and patient. Once again customer service was excellent.
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October 2023 by Differentbreed Gates
Thank you Selena G, when I say good personality great customer service very informative on all the phones and products. Great conversation while waiting on setup. She made my day Thanks Cricket...Selena I'm proud of you continue your journey babygirl ..You Got this ??
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October 2023 by StrongestDirector
They got me a new phone for cheap.
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January 2023 by Miraaj Knight
This Location Was So Much Better Than The Location On Jonesboro Rd, Morrow. Sales Manager Abdullah Was Very Helpful With Activating My Little Girl's Replacement Phone On Saturday, January 07, 2023. All Of The Sales Associates Appeared Kind And Helpful To The Customers From My Observation. Best Wishes, Marcus
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March 2020 by Danielle Gripper
Forcing me to buy a screen protector and case when the store in Morrow did not require I do.. They said well we can take the case off but you need a screen protector.. Ask manager her name at 5:15 pm she said I can’t give u my first name asked for store manager name stated she could not give me that either..
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October 2019 by Family Parker
You didn't have the note 9 and spread day it that's why I had to change my providers In store you didn't have a note 10
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July 2019 by Oscar Robinson
my Cricket store i have been there for all my phone needs
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June 2018 by Shannon Hill
I've been with Cricket for 17 years and being at the store and correspondence with Jessica and the district manager Bobby has renewed our faith in Cricket service. Jessica's level of professionalism coupled with the manner in which she extended herself to help us has made me and the person I arrived with look forward to continuing on as a long-standing Cricket customers!!! Thank you.......Shannon n Mary
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June 2018 by Jessica Carter
All of the employees have exemplary customer service. I'll definitely be coming back to this location!
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June 2018 by David Dodd
Helpful ladies
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September 2017 by Rewel Garcia
Good wireless service for the money
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June 2017 by Fortunatofrancisco Francisco
she help me with phone. beri nice
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February 2017 by Mizmollie Harris
Awesome customer service. awesome attitude. the problem I had was fixed by the two young ladies. very nice and they took care of everyone with good timing.
