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July 2025 by Kevin Broughton
This is the worst autozone in the World. This location doesn't give a damn about its customers. I was on hold for 49 minutes before I hung up. These people sincerely hate their customers.
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July 2025 by Bob Hagan
They were rude and unprofessional and will never ever walk in that door.
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April 2025 by Captain Nova
got good service real fast quick in and out
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April 2025 by Sharon Washington
Every time I visit the store, The older gentleman is Not pleasure at all , I'm not sure about Him but he is unpleasant every time I visit that store .And he did get me all my change I had $4.36 ...he only give me $4.25 & I ask for the rest he said he didn't have it so I want be going back there.
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March 2025 by Desarae Dixon
Who ever is the Hispanic lady that works at this location is rude and unprofessional. After asking a question about my car she hung up in my face before I was done. If I could rate this store a 0 I would
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January 2025 by trek anderson
AutoZone is usually my first choice. But if they don't have the part or can't get it, they will direct me to the correct source. That's what I like about AutoZone, they are not afraid of sending you to the competition if they can't assist you. But AutoZone will always be my first choice..
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January 2025 by Ralph Hunter
Really enjoyed the service
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January 2025 by Shadow Gilliam
Salvador was very helpful and had awesome customer service skills. We need more workers like him.
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December 2024 by Made Timeless
How do you not honor your hours of operations. Doors didn't open til 8:30
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November 2024 by LOVE SHINE
Absolute trash two men working absolute worst experience and I've been coming here for years the woman and the team that were here the last time I came in here we're absolutely wonderful these two Dusty men that are in their right now they couldn't help you if you had a sign on your forehead
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November 2024 by Primetime Tactical Training
Micah, the store manager at 860 Southway Dr, Jonesboro, GA 30236 has horrible over the phone customer service. I was calling because I had warranty on a radiator I purchased so that I could get an exchange, but within the first 10 or 15 seconds of the conversation she’s trying to out talk me while I’m trying to explain to her what I need. If this is who you guys promote to this position, there should be a better way of vetting these folks to check their customer service skills. I eventually hung up the phone, because she wouldn’t even let me get a word out.
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July 2024 by BOBBI ANN JONES
Thank you Rikko!! He made sure I got the repair manual for my car!! Thank you for the suggestion for the repair of my headliner. It was very inexpensive and extremely easy to use problem solved!! I didn't know those clips existed as I didn't want to spend $25.00 plus tax for the adhesive spray I didn't need a whole can!
This was my first time at this location the Autozone stores closer to me no longer carried the repair manuals in-store they have been discontinued!! (Yeah I was shocked too!)
Hurry in their manuals are in short supply they're selling what they have left!! Call first to ensure you won't be disappointed they're discontinuing them in-store after they sellout get yours today!! Walmart and Amazon prices are way higher for the same manuals!!
This store has a great selection and good prices knowledgeable and friendly staff ready to assist you with your car care needs!! I would recommend this location despite it not being close to me. It was worth the drive to secure my manual I am happy and I also got an inexpensive recommendation on fixing my headliner!! Rikko is the MAN!!
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June 2024 by Sue Nelson
It is quite embarrassing to have your business listed hours as 8 am, yet your customers come to find a locked door well AFTER 8. Shaking my head.
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June 2024 by Linda Taylor
I came around 9:45pm and I need my battery charger and the younge guys told me they was closed and they had the door looked and I couldn't leave my battery I am very disappointed and I don't think I will be doing busses with this location anymore
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June 2024 by Whole Teachings
Everytime i have come to the store, I look for Felix Alegría. That guy has a smile that could outshine the sun itself! I think anyone who has the pleasure to have been serviced by him has had a great experience Lets go Mets ;)
