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September 2023 by Chuck Paul
I visited this location yesterday (first time) and ended up buying a back deck set. Andrew was the sales person and was incredibly knowledgeable and helpful. Jacob (the GM I think) was also very helpful. I called the following day and purchased the items; Chasey took my call and was equally service oriented. LOVE this place, you will too.
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September 2023 by Brandi Mazur
Fantastic service as always! They were extremely fast in fixing the weave on one of our chair. Always friendly, great quality furniture, and we will be repeat customers!
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August 2023 by Christopher Cashman
We bought our outdoor set from Palm Casual and it is awesome. It continues to look great through the years. Back to get the next set! Jacob was very helpful, knowledgeable and focused on understanding the best match for our needs
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August 2023 by Jamie Scott
My family and I purchased some new slings for my PVC for furniture and they work great and we had some them that needed to be sawed up and they did it for us free and we love them.
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August 2023 by Chris Dunn
Fantastic Experience! I can’t recommend this store and the group that works there enough! The owner, Jacob, is extremely knowledgeable and personable and treated my husband and myself like gold every time we went in. Yes, we went multiple times as we were trying to figure out exactly what we wanted. He and Shan and Laurel and everyone else always greeted us with a smile, knew our names and helped us in every way they could. If you need patio furniture, PLEASE go meet this staff! The furniture is very good quality too, with a great selection. One additional note-The return policy and customer satisfaction policy are unbeatable!
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August 2023 by Mike McNalley
Our slings had aged and failed on two chairs, so the PC folks were able to match the fabric and order replacements. Jacob gave me a thorough tutorial on installing them, and it went exactly as he showed me. The slings match our other chairs perfectly, too. Also picked up a new matching glider. Best quality and best people we’ve found.
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July 2023 by Alice Evans
Our experience at Palm Casual has always been positive. All sales associates have been more than helpful and willing to assist with ordering and any questions on repairs or part replacements. Our original and still in use table and chairs have stood the test of time, 12 years and still looks awesome. We just purchased a seating group for our patio and not only love it but look forward to it also standing the rest of time. It is always good to know Palm Casual sells awesome products they stand behind and always great customer service.
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July 2023 by Theresa Freeman
I bought just about a year ago the Coco Palm Gray. Looks beautiful and fits great on my patio. Problem is the back of this furniture has a curve in it. Making the cushion not fit correctly. Things you don’t notice till it’s to late. Jacob was kind enough to send different cushion but they do the same thing. Both sets of cushion aren’t made well, when you sit on them they get all wrinkled and they have bumps in them. Bottom line the cushions are to big for the furniture. They are being crushed. I wished I returned it when I could have.
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May 2023 by sari alifeld
Omg… they have the BEST customer service ever!!! They are so nice and so accommodating. I brought my old cushions in and they came back looking sooooo nice like they were brand new. They even brought them out to my car and put them in my car. I already own two different patio sets from them. I wish I had a reason to buy more. Maybe if I build a pool one day!!! Thanks again!!!
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April 2023 by Philippe Dorier
Perfect service by Jacob and his team: high quality product, fast delivery, constant attention to details. The best buying experience ever!
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April 2023 by Dianne M West Johnson
When first shopping, Manager, Jacob was a wealth of information. I planning to make my large purchases thru this location of Palm Casual.
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February 2023 by David Votta
Amazing store and amazing service. One of the best experiences ordering furniture I have ever had. The quality is of the furniture is second to none. They have my business for life!
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November 2022 by Jennifer Ortman Hassett
From start to finish: A+ performance from a top-notch store! The customer service is outstanding, every person is so knowledgeable and lovely. Our order came in much sooner than expected, and the staff has been so gracious about storing our (MANY) pieces while we wait for our home to be ready. We have been customers for years, and always will be!
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November 2022 by Matt Carter
The entire experience of buying furniture at Palm Casual was great !! They answered all our questions and helped us get through the entire process effortlessly. I would highly recommend them if you are in the market for high quality patio furniture.
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November 2022 by Gina Kendrick
Cannot say enough good things about a recent purchase with Palm Casual. They honor their word & their warranty. Maybe not the least expensive product but worth every penny so far.
