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March 2024 by Cody Baker
Maria was very informative and professional. Very friendly person.
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February 2024 by Lisa McDonald
Very sweet lady and very helpful! Great experience and quick!
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February 2024 by Andy Tran
Thank you Maria you did a great job and you really hooked me up. Looking forward to doing more business with you.
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December 2023 by Yamanda
Walked into the store to purchase a Apple Watch. Was told by the associate that I couldn’t buy the product upfront, that I would have to have it for 30 days and then pay it off. Wth is that about? Why can’t I just pay for what I want without having to be “locked in”? This particular store, the associates are often impersonal with low customer service skills.
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December 2023 by Kyle R
They need more training. Read the entire thread below. It was a very disappointing experience.
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November 2023 by daniella morales
The manager of this store I believe his name is Billy threatened and verbally attacked me through a cellphone call. My husband and I went in to get help with my iPhone because it did work, I bought my iPhone at that exact Verizon store located in 1681 Old Pendergrass Rd ste 130 GA. They did not help me at all. I spent 4 hours in that store for nothing. They just gave us a number to call which lead us on a wild goose chase of 4 hours back and forth. We went to the Apple Store, the corporate Verizon, and the UbreakIfix store. They told us that the store in Pendergrass where we bought the cellphone should replace it. After calling insurance the insurance company gave to the employees a solution that they should have known if they had been trained properly.
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November 2023 by Dominique Jackson
Kayla was super helper even when it got busy she still was attentive and helpful she was very professional and knowledgeable
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November 2023 by dave Williams
Both Tracy and Kayla were a tremendous help working with a difficult phone..
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October 2023 by Nancy Cronic
Kayla was so good. We had problems changing phones over she stayed on phone with corporate office and they messed it up. She then called her store manager and within minutes it had it all fixed. She stayed on phone with corporate for 2 hours. Love the Jefferson office and Kayla is great worked late to make sure all was done right
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July 2023 by Bill Madden
Brandy was excellent in offering services. Answered all our questions has a pleasant personality and knows her product. The loss of a star came from the lack of additional personnel. We waited almost two hours while Brandy split her time helping two other customers and then while helping us she also dealt with another two customers and several walk-ins with questions. She was outstanding in her customer service!
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May 2023 by Katlyn McDaniel
Alexis was AMAZING!! Never had such good customer service at a place like this!! She helped us with all of our questions and you could tell she truly cared about our needs!! She’s great! 5 stars for just her service!
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May 2023 by Heather Wagoner
Wonderful experience with Brandy! She was very patient and understanding the whole time. Great customer service from her!!
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May 2023 by Kassidy L.
Alexis at the Jefferson location was great! She was so helpful in helping me purchase and set-up my new iPhone! Thank you, Alexis!
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March 2023 by Linda Bartek-Smith
Brandy was very professional and personable during my visit. I recommend this store highly!
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March 2023 by Godwin Eminue
Great Location and great Customer Care. I Highly recommend
