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May 2024 by Melody Brown
Very good service. Helpful and they have very good service
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February 2024 by Rachel Botts
I was blown away by “Amanda’s” behavior at the drive thru. She acted like I was a complete inconvenience to be there and threw a tantrum like a two year old when the chip in my card wouldn’t read. Amanda, you need to find a new job. Customer service is not your calling. Kroger, she was a hire fail.
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November 2023 by emmanuella maison
Amanda at this pharmacy is RUDE, impatient, and mean. She was specifically at the drive through. Clearly I’m not the only person with these sentiments. She definitely needs to find another job because working with people isn’t for her. I hope managers are watching these comments and ratings.
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October 2023 by Lisa Greenlee
I would like to give Kia (hope I am spelling her name correctly) at the Kroger Pharmacy a huge shoutout for the excellent customer service she provides! She took time to make sure my needs were met and was very personable. It is hard to get this kind of customer service these days so thank you Kia for your kindness and exceptional customer service!
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October 2023 by Jesus Rivera
There is a worker named Amanda who I think is very rude! This is not the first time I get my kids prescription and treats me very unprofessional. Today there was an issue with my baby’s prescription prescriber and I told her my baby’s pediatrician fixed the problem and she kept saying it wasn’t fixed. Then she noticed it herself (I guess) and was slightly slamming his medicines on the counter. I think she’s very rude, dry & disrespectful. Hopefully the manager sees this and talks to her.
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October 2023 by IRONMANSDaddY
Terrible!! SLOWEST drive-thru line on the PLANET!! Be prepared to wait 10-20 minutes PER CAR that's ahead of you when you pull up, and this is on every. single. visit. It's been this way for a DECADE at this location. The drive-thru should be for NOTHING more than drop off and pick up. If you need ANYTHING else, including asking the pharmacist a question, you should have to go inside the store. Period. CAN'T WAIT for the new Publix to open across the street!! We don't go inside this Kroger location because it's always dirty and disgusting. Once Publix opens, we'll NEVER use them again! 13 years has been long enough!!
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October 2023 by Norma Rivera
There is a worker named Amanda who I think is very rude! This is not the first time I get my kids prescription and treats me very unprofessional. Today there was an issue with my baby’s prescription prescriber and I told her my baby’s pediatrician fixed the problem and she kept saying it wasn’t fixed. Then she noticed it herself (I guess) and was slightly slamming his medicines on the counter. I think she’s very rude, dry & disrespectful. Hopefully the manager sees this and talks to her.
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October 2023 by Marilyn G.
Great Service/Customer service is good/Front end assistance he was so nice and helpful!
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May 2023 by Patty LoCurto
Pick literally any other pharmacy and you will have better service. Horrible experience from start to finish. Not a single ounce of urgency from any employees.
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April 2023 by Linda Johnson
I needed a specific med ordered by a drug manufacturer not normally used by Kroger. After distressingly (I was in pain!) explaining to Michaela why I needed these specific pills (adverse reaction to an inactive ingredient used by other manufacturers of this pill), she worked her magic, put in a special order for me and by next morning I had the correct pills! I felt she projected genuine compassion and concern for my circumstance. Thank you Michaela for going above and beyond for me. I truly appreciate it!!!
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December 2022 by Whole Made Mama
We have had to fill one too many prescriptions here lately and they have been one of the only pharmacies with our needed meds in stock. They've also been very kind and helpful in getting them filled as quickly as possible. This is not an easy season to work in a pharmacy with all the med shortages and high volume and I'm thankful for their help!
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October 2022 by Olivia
I haven’t had a single negative experience here, in fact I have had extremely positive ones. They are very helpful and look out for you. I am always getting my prescriptions filled here!
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October 2022 by P
They are generally okay unless they are short staffed and then it's a toss up between a nice encounter and someone being very short and rude with you. Also certain employees can sound very judgemental at times which is unnecessary.
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October 2022 by Jennifer Wyatt
Been a customer here since they opened approximately 14 years ago. The wait at the pharmacy has been increasing terribly. I feel so sorry for the folks that are working, but they clearly are overwhelmed with volume. Hire more folks! The drive thru is often closed and the wait time is ridiculous. I've had to leave more than once only to return in a day to continue my wait. There are plenty of other options in the area and I'm likely to switch. Come on Jefferson Kroger Pharmacy, get it together please.
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October 2022 by Asia Dupree
The drive-thru pharmacy is so convenient.
