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July 2024 by Dee ATL
Just moved to Jefferson and needed a dry cleaners. After speaking to the EXTREMELY rude individual at the front desk, I walked right out. I would give it a ZERO+++ if possible.
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June 2024 by Jennifer Garrison
Consistently poor customer service, lost a dress and lied about it (claimed I had already picked it up).
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December 2023 by Laveda Daniel
Poor service. They do not have a price list posted and once you drop off items she gives you one price but at pick up charge your card for more. We will never use them again ?
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September 2023 by Jennifer G.
I left a red dress to be cleaned. I went back a week later and was told it wasn't ready. I went back one more week later and was told that I had picked the dress up already. The employee told me I was "confused" and refused to look for my dress. Very rude. And now I'm without my red dress.
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August 2023 by Kevin Towe
If I could rate ZERO stars, i would! Customer service sucks! The lady at the register was terrible to deal with. She asked if I had ever been there before and I told her that I had. She asked for my phone number which I provided and it didn't provide any results. She then began to argue with me saying that was not my phone number. Come to find out, whe had it entered wrong from a previous visit. No I'm sorry or anything. This visit I was just requesting a simple uniform press for my grandsons ROTC uniform, she rudely gave me my receipt and began closing the door. I asked when will this be ready and she very rudely said it's on the ticket. I will not visit this location ever again. Terrible customer service!
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June 2023 by Kathi Cook
Had to give one star.Lady at the counter or owner whoever she is has very límited English,very hard to deal with. Has no idea what you are saying as we ask for drawstring put in pants and she puts elastic in the waist,then goes on to explain she send out alterations,like she has no control to oversee or make sure her alterations are Carried out as the customer wants them done. Ask for inside and outside patch on pants didn't get that either but got charged $31. Yeehee. Don't take your stuff there if you care about it being done right or the way you want it. I hope they don't think we should be charged for her having it redone like we ask. Will not use this place again.
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April 2023 by Jeff Rogers
I have been using this location for over 1 year now. I have never had an issue. My clothes are always clean, pressed perfectly, and always ready when told they will be. The lady has always been nice and even has remembered me. If she sees me pulling in she will start pulling my clothes to have them ready. She also did some alterations on a dress for my wife and done a job well done. I have absolutely no complaints. I was a little skeptical about using them based on the reviews, but have not had any issues.Services: Alterations
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August 2022 by Kiara Landry
Terrible customer service! If I could I would give zero stars!!! The front desk lady was very rude! Not once even looked up at me. I went in Monday and she told me my dress would be done Wednesday after 5pm, for a very minor spot (included in photos) she changed it to Friday after 5. Timeliness is terrible!!! When asking her name she stated “the woman that works here” while rolling her eyes and smirking very rudely. I took my dress and left! I will never give my service to this business! THEY SHOULD BE OUT OF BUSINESS!!!! Do NOT go here! Absolutely terrible customer service! Extremely rude!
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May 2022 by Pete Kyle
Shirts come back dirty. When I asked about the cuffs and collar, she said they don't "specialty clean"!!?? Isn't that what a dry cleaner business does??!! Horrible service.
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February 2022 by Amanda Blackwell
My father-in-law liked this place. They always did a great job on his shirts.
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January 2022 by Channika DeSilva
Extremely RUDE. If you like being treated rudely, this is your place. Completely unprofessional. If I could leave NEGATIVE stars I definitely would. Too bad there is not another dry cleaning business near by…this one should go out of business for just their sheer lack of knowing how to treat a customer.
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December 2021 by Patricia Sims Mattox
I paid 18.95 to have my coat laundered. They did a poor job & the lady was not welcoming at all. This was my first & last time using them.
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October 2021 by Keith Whupper Arnett
If I can get this place zero stars I would. There never open and they are rude as all get out!
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October 2021 by Jessica Murdock
The woman who works there (at least in the evenings) is extremely rude and unprofessional. Other reviewers are exactly right. She also repeatedly leaves 5 minutes early every night when they were closing at 6 and would leave customers with handfuls of clothes who showed up before closing. Terrible business.
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September 2021 by nichell lowedotson
Got an Brand new outfit crest. West charge more than what you quoted. Damage my belt, refuse to make situation right
