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August 2023 by Olivia Thomas
Chris T., on his first day, helped my sister and I fix an issue with brake system warnings. We were able to get back on the road in 45 minutes by trying a couple of their solutions. Thank you so much for your help!
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August 2023 by Jay M
Here on Saturday, still not open, its 9:14 about 5 people here getting pissed. Nobody showed up until 8:59 to open the store. Now its 15 min later and still not open. Corporate, fix your store! Have no time for this
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August 2023 by Linda Gregory
Hayden provided excellent service today when I needed a new battery. He was knowledgeable, quick, and courteous throughout the process, even while being the only employee present at the time. I will definitely go back to this company/location!Thanks Hayden!
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July 2023 by Christopher Talisman
Great customers service. Wonderful experience, everytime I visit and need help with automotive parts.
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July 2023 by Steven Fausett Jr
Adrian and Julian were extremely polite and helpful. You don’t find service like this now a days
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June 2023 by Stephanie C.
My car was in need of some items. The employees were very helpful and friendly. Reasonable prices.
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May 2023 by M M
I visited this location to get a simple bulb replacement for my tail light, which they didn't have , but said they could order. I mentioned that I would need someone to install it it for me and was immediately told they no longer do that. The female attendant came off as very entitled about it as well as rude. I called another Auto Zone and asked them if they had this bulb in stock and if they could install it as well and the attendant stated " Yes, they had this part as well as could install it for me." They also stated they are required to do simple jobs like this if the customer asked. So basically the Jefferson location is above doing what all the other locations do. Honestly, it should not surprise me at all considering customer service in this entire city is non-existent at any business. Thanks again for causing me to have to drive 30 minutes out of my way rather than the 5 minutes it takes me to drive to this one all for a job that took less than 2 minutes.
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May 2023 by J M
I visited this location to get a simple bulb replacement for my tail light, which they didn't have , but said they could order. I mentioned that I would need someone to install it it for me and was immediately told they no longer do that. The female attendant came off as very entitled about it as well as rude. I called another Auto Zone and asked them if they had this bulb in stock and if they could install it as well and the attendant stated " Yes, they had this part as well as could install it for me." They also stated they are required to do simple jobs like this if the customer asked. So basically the Jefferson location is above doing what all the other locations do. Honestly, it should not surprise me at all considering customer service in this entire city is non-existent at any business. Thanks again for causing me to have to drive 30 minutes out of my way rather than the 5 minutes it takes me to drive to this one all for a job that took less than 2 minutes.
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May 2023 by Donald Smull
The only two people there that have a full brain is the manager and a guy named Hayden.
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April 2023 by Anything brap
Stacey the manager was super rude and not very happy about changing out my battery for me that was under warranty. She tried talking down on me and acting like I had no idea what I was talking about. Definitely wouldn’t recommend shopping here.
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April 2023 by Joseph Bagwell
They have pretty good service. They stay busy. Prices are fair. Parts are pretty good quality. Been going there for years...
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April 2023 by Keri Page
The evening crew at Autozone is fantastic & I definitely will be back!
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March 2023 by Cindy Mason
Helpful employees and they usually have the parts there.
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February 2023 by Robert W
went in looking for body molding. Asked one of the young associates, he just said "I don't think we have any" upon my further looking they were in the aisle where I found him. smh
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February 2023 by Michael Stanifer
Had 3 great women that helped me with all that I needed. Thanks ladies!
