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February 2024 by Sherrie Hall
Never, ever will buy parts from the Old Pendergrass Store again!You get charged twice and then tell you there's nothing they can do about it, call customer service. Not one person in that store had no idea what they were doing or how to do it. Manager included
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February 2024 by Donta Holder
Very nice
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February 2024 by juan vazquez
Jonathan is a very good person every time I go there
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January 2024 by James Kirkpatrick
Had what I wanted. In and out fast
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December 2023 by Ivan Spindola
Will NOT return to this store and will make sure my work associates, and Jackson County employees know the poor customer service. He dismissed me! Two trips , today and 2nd trip at 1735. I googled my vehicle's oil type. I saw the older gentleman I saw earlier and he said, I can't answer that. All I wanted to know if they had European Edge oil. His remark was ' I'm giving them 2 hours already. I guess he was suppose to leave at 1600. He refused to answer my question. No worries, you won't see me nor any of our 4 cars there. Take your time partner.
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December 2023 by Tammy Voeckler
Very friendly and helpful employees
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July 2023 by Scott Long
Today the battery in my wife's car died. I did not have tools with me to change out the battery. Natalie and Juan were very professional and quick with swapping it out for us free of charge. This store is always helpful.
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May 2023 by Tom Suica
I went in to get a starter solenoid they told me last two weeks ago an employee found that customer had opened it and then they eventually threw it away but they didn't make changes to the inventory so that another one would get ordered so I didn't have the part I needed as a result of improper ordering after they found an open item I'm pretty sure there's a procedure if you find an item that's been stolen you check its inventory you reduce it from the inventory then the system will take over and order it when it's down to zero there was one in stock but there was none in do the job Manny and it was the manager who told me about it but didn't take further steps
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May 2023 by Dashiel Ikonovich
Thanks for helping me out today with the battery delivery, only took about an hour. And whoever it was I spoke to on the phone was super nice.
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May 2023 by Brian Stovall
My favorite store! They have it all from plumbing, electrical, or hardware to rental equipped!
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April 2023 by Appa
Came here for a battery installation after it unexpectedly died. Jonathan was able to get me going with no issues! Thank you for the awesome service! I will never forget it!
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April 2023 by christopher phillips
Stopped by right before closing on my way home and my ac quit blowing cold until I turned it to 67 and anything higher would blow warm so I asked the old guy with the grey beard what it could be and he shrugged and told me 68-70 was gunna be warm as if I was incompetent and couldn’t tell something was different in my car. Other than that he was just rude and dismissive and no help at all! I think it was possible he just knew less about ac than me which is common in these part stores since they don’t even need any sort of education for the job
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April 2023 by Ash
Came here for a battery installation after it unexpectedly died. Jonathan was able to get me going with no issues! Thank you for the awesome service! I will never forget it!
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March 2023 by Asa
Jonathan is very friendly and knowledge. He always goes the extra mile to make sure you’re taken care. He’s made me a lifelong customer
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February 2023 by Jamie Kingston
Great service here.. was helped by Emma R. (Per my receipt) and she was absolutely awesome.. she looked up exactly what I needed and showed me exactly where it was.. her customer service 5/5... Will continue to shop here for all my automotive needs!! Thx again Emma!
