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August 2024 by Diane J.
If I could give less than 1 star, I would! Went for a 2nd opinion for our very sick dog. Should have left when a huge tick was walking across the exam room floor! The Vet said "your dog definitely does NOT have pancreatitis, get her some real food". Fast forward to a trip to the emergency Vet! They start treating for pancreatitis at a CPL test of 400. My dog was at 1,946!! I sent Wayside an email and got no reply. Be aware and don't always trust what your Vet says. Sometimes it's best to follow your gut. Lacey went to the animal hospital Sunday morning and just came home today. Praying she can recover!
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September 2023 by Ellen Dee Brown
Excellent
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April 2023 by Jeff S.
Great place to take your dog. We have been clients for 3 years. Easy to get an appointment.
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February 2023 by Kaye W.
If you are coming from Ellijay, don't even ask for directions which are 10 miles from the vaccination site. I called for an appointment, and TOLD THEM NO, I could not come bring my dog on that day offered. Somebody put that appointment down anyway. When we finally found the place, the very rude large woman said, "we don't have an appointment for you today, we can't see you." After driving in pouring rain with a dog in great pain, she became hostile, insulting, and blaming me for coming on the wrong day. Very poor CS no skill with handling an already upset pet parent. I would NEVEER HAVE MADE AN APPOINTMENT ON THE DAY GIVEN. SOMEBODY PUT IT IN THE COMPUTER WRONG. No apology, and the DOG is the one that suffered, b/c the person cared more about being right, than for a suffering pet. And no, they weren't crowded.
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July 2022 by JoAnn Schmidt
We are very happy we found a Animal Hospital for our dog. Everyone was so nice and very understanding of our concerns. Dr Parker answered all questions that we could understand. Again very happy with everyone.
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June 2022 by Mark A Gagliano
The professional and compassionate care my Tippy, a 8 year old ewe sheep receives, is up and above what you would find at most veterinary clinics. It’s very difficult to find Veterinarians who treat what’s considered livestock as a family pet. The staff at Wayside Animal Hospital treat all their patients with care and kindness, I couldn’t ask for a better group of professional care givers for my animals, thank you Wayside!
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May 2022 by Seth G.
tl;dr - vet injured our cat, refused to take responsibility for their actions When we moved to Jasper, we had eight cats, and four of them were Sphynx. We took one of them in for a dental, and asked the vet to check his ears while he was there. Sphynx often get extreme ear crud, and we wanted to make sure that there wasn't anything else going on. While he was anesthetized, the vet on duty very aggressively cleaned his ears, and ruptured one of his eardrums. We found out later when we saw blood coming out of his ear. We rushed him to the 24-hour emergency hospital in Blue Ridge, where they diagnosed the ruptured ear drum, and gave him pain killers and antibiotics. We called them the following day, and spoke to the owner/head vet. He refused to accept responsibility, and would not even offer an apology, much less pay for the emergency visit. Unfortunately, the experience has had a lasting negative impact on our cat; his relationship with all the other cats in our house declined very sharply following his injury. He had gotten along will with all of the other cats, and now he can only tolerate two of them. I would very strongly advise seeking an alternate place to take an animal that you care about. The owner has a fantastic manner with people, and is very personable, but his unwillingness to accept responsibility for things that happen at his practice, or to hold other vets accountable for what they do at his practice, is an absolute deal-breaker.
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April 2022 by Katie Nicole Dowis
We always have the best experiences with Wayside. The doctors are extremely dedicated, accommodating, and passionate about what they do! All of the ladies behind the counter and vet techs are incredibly helpful and sweet. We have five cats so they get to see us a good bit ? Thank you for taking care of our babies!
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February 2022 by Jacquelyn Turner-Canniff
We took our 12 year old senior dog to Wayside to remove a large tumor & teeth cleaning. The staff was gracious, kind & considerate to our concerns. She is still recovering but doing great. We are so grateful to have her still with us. We highly recommend their clinic!
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February 2022 by Cathy Brown
Shout out to all the staff. They are always so welcoming and friendly and greet each animal as if it were their own
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December 2021 by Amanda J.
We had a great experience using Wayside to get our basset hound spayed. They followed up by checking in on her and she is recovering quickly and nicely!
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December 2021 by Tori Barrett
I have three dogs, two who are super terrified of going to the vet. We have been to several offices, but Wayside is by far the most friendly, welcoming, and patient with them- even when they’re frightened and sucking up way more time than necessary. :) Costs are a bit higher than other offices I’ve been to, but I feel like I’m paying for a quality experience for myself and the puppies every time, so it’s worth it to me. :)
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October 2021 by Brianna Rogers
They took such good care of my benji! I was so stressed and they called right after surgery and spoke with me!
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October 2021 by Steph Pick
Good staff , friendly able to work us in on short notice.
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August 2021 by PD M.
My little old Shihtzu, Griff, had a case of glaucoma and needed to have his eye removed. I was nervous about putting him through a surgery in his little old state, but Wayside got to work and Griff is good as new again! Google results had the price range as $750-1500 and Wayside charged 750, which was nice. The front desk staff was friendly and efficient on each visit (consultation/bloodwork/meds, follow up to see if surgery still needed, surgery). Griff may be old, but he's a defensive firecracker when he enters a vet clinic and the vets/techs all handled his outbursts really well and answered all the questions I had. I was prepared for the worst on the day of his surgery, but he emerged with an eye area that looked shockingly unharmed and he was immediately more active when we got back home than he'd been in months (glaucoma had him in a funk and he was full of some good drugs). It's been a couple weeks now and Griff is comfortable and cuddling and back to taking his famous 20hr catnaps again, thanks to Wayside.
