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October 2023 by Sarah Roper
Best nail place in town! Great color selection and my tech did exactly what I ask with the shape! Found my new nail place and I couldn’t be more happy! I will say bring cash, they add an additional amount (as most places do now) if you pay with a card.
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October 2023 by elizabeth evans
Very very good. I go there with different designs and they perfect it every time. Couldn’t ask for a better place to go. They are all very nice and they always joke around with us. This is my permanent nail place
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October 2023 by Rachel
Rude staff & my nails look Horrible! I came with my daughter the other day and couldn’t help but saying, “Doesn’t it feel like they’re talking about you?” The tech that did my manicure seemed to be the only nice one there. However, the tech who did my pedicure made very rude and bold comments about the shorts I was wearing. I’m a 72 year old woman and have always prided myself in the way I dress, and like to keep up with the latest trends. The tech tapped my leg and pointed at the holes in my jeans asking me, “Are those holes big enough?” To say I was shocked is an understatement. Ripped jeans is nothing new and the ones I was wearing were Not revealing in the least. To make a comment as sarcastic as that about my clothes or my body was wildly inappropriate and made me feel very uncomfortable. To be honest the people that work here need to be aware of the things they’re saying to clientele because this borderlines sexual harassment! The pedicure was the worst I’ve ever received and will post pictures soon.***UPDATE***I’m not surprised that the reply I got for this review was a TOTAL LIE!!! “ARE THE HOLES BIG ENOUGH IN YOUR PANTS?” Is the comment your nail tech made to me. I don’t know how to take that as a compliment. After reading your reviews on Google I expected to get a response like this. None of your responses to your negative reviews take Any ownership or responsibility for your wrongdoing! Your apologies are NOT sincere at all. I’m not sure how you know who I am based off of my review. I’m assuming you remember based off of the rude comments your staff made towards me. And then to LIE ABOUT IT BY TELLING ME A COMPLETELY DIFFERENT VERSION OF WHAT WAS SAID TO ME?!?? That just goes to show that you as a representative of this company and the company itself lacks any credibility and integrity! Your surveillance does Not pick up Audio and even if it did it wouldn’t pick up One Singular conversation over all the other conversations and noise within the salon. Also, I have had my nails done plenty of times with no problems and aside from painting my big toes nothing else was done to buff them out or file them down to make them even. Since Luxury Nail Spa or their representative has claimed Zero fault of their own and has LIED about their staff’s behavior and comments towards me, I will be passing up your offer to come back in.
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October 2023 by Christina Chester
Just finished with a gel manicure and gel pedicure. The manicure wasn’t terrible but the stuff they put on my nails they called “cuticle softener “ felt like straight acid on my finger tips. The pedicure I got was the basic one, but I’ve never had it be so minimal. There was nothing put in the water as my feet were soaking. After she did my cuticles on my toes she dried my legs and did my polish. I was like okay, no massage? But I got gel polish so I thought maybe when she finished… she then used an almost gone pack of lotion from her box and there wasn’t even enough to get my feet with it for the massage. Not even 2 minutes total for her to be done. Waste of money. I was so baffled I even checked the menu while waiting on a friend and realized she didn’t do all of what it says would be done for a pedi. How did I get there after people and my pedicure was done before theirs was? Ohhh and best part is their prices aren’t correct in the book. Not worth the money I paid. Won’t be back.Thanks for responding, no need to share prices as I won’t be back.
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October 2023 by Carter Beck
10/10. This place has been my go to for a few months now. You’re not rushed & their work is phenomenalServices: Foot massages
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July 2023 by Savannah Freeman
I have never cried while getting a pedicure. That is until my last visit at this establishment. My 5 year old daughter wanted to go on the girls day trip with me and my mom... I asked for a pedicure and regular polish for me and her. Now why i started crying. My daughter like I said is FIVE. She is also high functioning autistic. When the older woman kept getting rough with my child for moving, I said "ma'am please leave the discipline to me." I only said this because she kept getting very frustrated with my child. She looked at me as if I just insulted her so bad. Got up from doing our services and went to get someone to paint my nails. From then on, she was so rude and still would not leave my child alone even though I was doing what I could. I then looked at my daughter's nails and it looked as if your nails would if you were "testing" a color to see if you liked it. My nails look horrible for just four days later and my daughter's nails and toes have NO PAINT and she has not bothered them! I will NOT be coming back here. I wish I could get a refund honestly...You do not treat children that way. Especially children that aren't your own and even more so, CHILDREN WITH DISABILITIES!!! I felt so bad as if I had done something wrong that I even asked if I made her mad and another worker said "that's just her tone". I may not be able to understand you, but when you are MOCKING my child's movements while speaking to someone else in your language, I am not an idiot and I know you are talking about my baby. You should be so ashamed of yourself!
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July 2023 by Evanescent_Dreams
This place was fantastic! 10/10 would recommend, nothing hurt and the lady seemed genuine and kind! Lovely experience!
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July 2023 by Kelsey Silvers
i was introduced to luxury nail spa a few months ago and now it is the only nail salon i trust and go to. my nail tech V is the sweetest and is very easy to talk to about anything, it’s like free therapy lol!! i LOVE this placeServices: Nail art
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July 2023 by Sonja Manzo
Love this salon! Mia and the entire staff are wonderful! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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July 2023 by Lilred_1542
I loved how my acrylics turned out. Exactly what I wanted!
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June 2023 by Janna Vasilyev
Only reason I’m give a star because I’m not able to do ZERO star the WORST customer service I’ve ever had all I was talking to the young man trying to figure out what I want done and talks to me rudely about color.. which can wait till I’m done trying to figure out what service I wanted either the soak off or just a cut but then he starts yanking on my hand cuz he need it to be a certain way I can’t stand RUDE ppl so I asked how much and left with what he had done so far which was just taking off color and cut short on a few nails.. they look like a hot mess but I am not giving them my time or money
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March 2023 by Alie Hope
First time in 9 months that I have gotten my nails and toes done due to other nail salons being awful. So happy that I found V and her mother in law! So pleased with my nails and toes!
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February 2023 by Elizabeth Durbin
Took a Friend and my Daughter this morning. . We showed them pictures and they absolutely NAILED IT!! The Ladies are so sweet, friendly, and funny. They know me and always ask about my Family and Work. I have gone here for years and would never go anywhere else! Friend and Daughter approved too!
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February 2023 by Julia Johnson
I always have gone here and love it. The women there are always so nice and make sure you like what you are paying for. The men that work there could use some work they very rude and rushey. Today I went in to get my normal manicure and one of the men did it and it looks horrible ?. My nails are smudged and likes very bad. The next time I go if I ever go back to this place if the women are busy and can't get to me I will leave.Service: Manicure
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February 2023 by Katie Buras
Mia is the absolute best! She’s so sweet and always ready for my crazy nail ideas and kills it every time. 10/10 recommend and ask for Mia :)Service: Manicure
