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October 2024 by Mary Jo Childers
I’m not big on reviews BUTTTTT! So today I went to get my prescription I was the 3rd car in line as soon as I pulled up the clock struck 1:00. I was informed I would not be able to get my prescription until 130 bc the “system” shuts down. I am sorry but I highly doubt that so needless to say I’m very irritated at this!
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July 2024 by Chris Cummings
Very uncaring. Have used kroger pharmacy for decades and the Jasper Ga one for 7 years. I'm not sure what happened, but over the past year the customer service has gone downhill a lot. I use to recommend them to every one. They need to be reminded that they don't know what their customers are going, but what they do matters to their customers. If they're just there to get a pay check they are in the wrong business. Which is exactly how the pharmacist acts.
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May 2024 by Jim Ferguson
Anytime I have had to get a refill on short notice, Kroger Pharmacy staff have been awesome in getting what was needed.
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March 2024 by Edward Gronczewski
Pharmacy great
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March 2024 by Clint BRYANT
The whole team took care of me and made me feel like family quick drop off and pick up
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March 2024 by I Love Hiking
Chelsea was awesome from the time I dropped off my prescription so I was walking out was 15 minutes
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January 2024 by S V
Horrible, terrible service. Very nice on the phone. Super sweet. However, I have been working on getting an RX transferred all day. Was told that they would call my pharmacy “right away”. 4 hours later and several phone calls later my pharmacy had to call them to initiate the transfer. Finally got the Rx transferred, thank you to my pharmacy and now they want to overcharge me for the RX. Oh and did I mention all of this also took 2 trips to the pharmacy before I found out I was getting charge WAY more for the same RX at my pharmacy. Like $140 more. I’ll be going back to my regular pharmacy. This was a waste of time today. Disappointing.
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December 2023 by W W
I wish I had read the reviews before I had my doctor call in my prescription here. The bad reviews are accurate, my prescription has been out of stock and on backorder for two months, when all the surrounding Krogers have informed me that this isn't true, and that the backorder from the manufacturer has been resolved for weeks. The staff is not helpful, so here I am on Christmas without needed pain medication while recovering from major surgery. I will be calling corporate about this issue to file a complaint against the manger here for negligence. When you read the other reviews, you can see this is a pattern with this location. What a nightmare. GO TO INGLES!!!
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November 2023 by Steph Pick
Rude rude rude customer service!!!!!!!!!
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October 2023 by Hanna Lusk
Only thing I don't like is they done accept my insurance
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October 2022 by Timothy Hayes
Absolutely horrible service. Can't keep help. Lines out the door. If you get something serious stay home and pray because they can't answer the phone. Customer service is no better.
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August 2022 by Melissa Stoecklein
We have been waiting on my husband’s medicine for a week now and it’s still not on the truck. We will be switching to a different pharmacy as they have plenty of supply. Someone at Kroger must not be handling their orders properly. No sympathy at all for their customers
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August 2022 by DJ Humphreys
Always have problems with getting prescriptions filled on time or even getting them filled. Don't wast your time with Kroger in Jasper
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July 2022 by Chris Strickland
Hands down the worst pharmacy I’ve ever been too. I’m from a small town of 1100 people and my home town pharmacy(no name pharmacy) could fill my prescriptions no problem. This is the 3rd or 4th time I’ve been to this Kroger Pharmacy and have gotten nothing but increased blood pressure and no medication. One lady(Kathy) said that my prescription wouldn’t be available for an hour( my doctor had faxed the refill over at noon) this was at 4 o clock yesterday 7/5 . Understandable so I said okay l, whatever so I returned today 7/6. The gentleman(Mathew) proceeded to tell me that it wasn’t on the truck. What do you mean?!? I’m a serious asthmatic. This medicine is what I use to breathe. I saw 3 containers of advair yesterday so it just all magically disappeared off the shelf? I understand everyone needs their medicine, but in the same breathe……. Oh wait I won’t be able to BREATHE! The negligence along with the dishonesty within this pharmacy is a shame. I feel as if management or acting pharmacist with their pharmaceutical license needs to be evaluated and/or have privileges revoked.
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March 2022 by Cheryl Chastain
I only go there due to the med prices. I don't have insurance at the moment and their prices with goodrx saves me a bundle. But,this has to be the worst pharmacy ever,I have to stand in line for a really long time and with a bad back and leg pain,it's awful. They never inform you ahead of time that they are out of your meds,after that long wait in line only then are you told. Very unapologetic as well. No straight answer as to why the drive thru is closed and why the long lines? It's awful to say the least.
